404 error page is navel-gazing

Bug #585864 reported by Matthew Paul Thomas
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu Apps Directory
Fix Released
Medium
Anthony Lenton
ubuntu-website-content
Fix Released
Medium
Steve Edwards

Bug Description

1. Go to the 404 page. On apps.ubuntu.com for example, <https://apps.ubuntu.com/testingthe404page>.

What you see:
* "This page does not exist. Well, obviously this page exists. But the page you requested does not exist. This page is just here to tell you that the page you requested does not exist."
* "You can use the search box above to find what you need. Or you can make a fresh start at the Ubuntu home page."

What you should see:
* An error message that doesn't refer to the error page itself. It's ok to be light-hearted, but this is just navel-gazing.
* If doing a global search is the primary next step from this page (which it is), the global search field should not be in its usual place. Instead it should be placed where the suggestion is -- as it is on <https://launchpad.net/testingthe404page>, for example.

Related branches

Changed in ubuntu-website:
importance: Undecided → Wishlist
status: New → Triaged
Matthew Nuzum (newz)
affects: ubuntu-website → ubuntu-website-content
Changed in ubuntu-website-content:
status: Triaged → New
Gerry Carr (gerry-carr)
Changed in ubuntu-website-content:
status: New → Opinion
Changed in ubuntu-website-content:
assignee: nobody → Ellen Arnold (ellenjanearnold)
importance: Wishlist → Medium
status: Opinion → Confirmed
Revision history for this message
Steve Edwards (steve-edwards) wrote :

Suggested copy:

Page not found
Sorry, we couldn't find the page you were looking for
Please use the search box above to find what you need. Alternatively, you can make a fresh start at the Ubuntu home page.

Note that the Canonical 404 page displays different text: http://www.canonical.com/404

Both pages should offer the same messaging, IMHO.

Revision history for this message
Steve Edwards (steve-edwards) wrote :

Correction, the copy should read:

Please use the search box to find what you need... (removed 'above').

Search box included within, or beneath the stream of text, as MPT suggested.

Revision history for this message
Steve Edwards (steve-edwards) wrote :

I've updated the 404 pages on Ubuntu and Canonical. The text isn't too exciting, but it's definitely more succinct and less "navel-gazing".

Changed in ubuntu-website-content:
assignee: Ellen Arnold (ellenjanearnold) → Steve Edwards (steve-edwards)
status: Confirmed → Fix Released
description: updated
Changed in ubuntu-webcatalog:
status: New → Confirmed
importance: Undecided → Medium
milestone: none → 12.03
Changed in ubuntu-webcatalog:
status: Confirmed → Fix Committed
assignee: nobody → Anthony Lenton (elachuni)
Changed in ubuntu-webcatalog:
status: Fix Committed → Fix Released
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