“It appears you are having trouble viewing” is condescending
Bug #1589869 reported by
Matthew Paul Thomas
This bug affects 2 people
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| Ubuntu UX |
New
|
Undecided
|
Unassigned | ||
| webbrowser-app (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned | ||
Bug Description
1. Try to visit a page when there is a network error.
What happens:
* A message appears: “It appears you are having trouble viewing: {URL}”
* A button labelled “Refresh Page”, despite the page having never loaded in the first place.
What should happen:
* The message should not suggest that there is anything wrong with your viewing. Something like: “The page can’t be loaded because {reason}.”
* The button should be labelled something like “Try Again”.
Revision history for this message
| Launchpad Janitor (janitor) wrote | #1 |
| Changed in webbrowser-app (Ubuntu): | |
| status: | New → Confirmed |
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Status changed to 'Confirmed' because the bug affects multiple users.