[browser] Opening a PDF from webbrowser-app is a suboptimal experience

Bug #1487000 reported by Jonas G. Drange
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Incomplete
Wishlist
Unassigned
Ubuntu UX
Triaged
Low
James Mulholland

Bug Description

(The docviewer issue in this bug is tracked already here bug 1469422, but that's only one part).

Reproduce:
Click on a link to a .pdf file.

What happens:
1. I open (åpne) in content-hub http://i.imgur.com/2VISUOv.png
2. I open (åpne) in download manager (?) http://i.imgur.com/r0bjO6l.png
3. I open in docviewer http://i.imgur.com/qDU4HZM.png

My mental model for opening .pdf files is now a three step process.

What I expected would happen:
The file would open when I chose docviewer in content-hub.

description: updated
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

Given the fix in doc viewer this seems like it will work as expected.

The double prompting to open is a bit weird. Perhaps the dialog to dismiss or open after download is redundant and should be remoed, you will almost always want to go to the document or file that was downloaded after you select an app in content hub.

Changed in canonical-devices-system-image:
importance: Undecided → Wishlist
status: New → Incomplete
summary: - Opening a PDF from webbrowser-app is a suboptimal experience
+ [browser] Opening a PDF from webbrowser-app is a suboptimal experience
Changed in ubuntu-ux:
importance: Undecided → Low
assignee: nobody → James Mulholland (jamesjosephmulholland)
Changed in ubuntu-ux:
status: New → Triaged
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