| 2015-08-04 17:11:16 |
Olga Kemmet |
description |
If a message is not sent successfully, testers expected the phone to provide a resent option or to automatically resend the message when the signal is back "Testers received a 'no network' pop up, and the full text message stayed in the compose bar. As a result, they had to constantly check if the network is back, and then resend the message again.
Phone is often used on the move, and network issue can be a common issue when on the train or around places where full of high buildings. It is important to design for these restrictions. "
The swipe to reveal a resent option for a text message was not discovered |
If a message is not sent successfully, testers expected the phone to provide a resent option or to automatically resend the message when the signal is back "Testers received a 'no network' pop up, and the full text message stayed in the compose bar. As a result, they had to constantly check if the network is back, and then resend the message again.
Phone is often used on the move, and network issue can be a common issue when on the train or around places where full of high buildings. It is important to design for these restrictions. "
The swipe to reveal a resent option for a text message was not discovered
------------- UX comment ------------
We already provide an option to resend from the in message view if a message fails to send. The message changes to red and previously there was a "Failed!" text below the resent icon.
Since that was not very well understood, the text should be changed to "Resend" below the resend icon.
Please amend this and for visuals see this spec:
https://docs.google.com/presentation/d/1XMHRg7T3KxMizExeRTmXJGar0WOUyBQ4A8lEMnQvcqA/edit#slide=id.g18adf9eae_5116 |
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