[indicators] [SIM PIN] No prompt to unlock sim after airplane mode

[Merlijn Sebrechts]

BQ phone:

Steps to reproduce:
1. Turn airplane mode on
2. Turn airplane mode off

Desired effect:
You get a prompt to unlock your sim cards

What I got:
You get no connection and no prompt. Only if you open the "network" panel, you see that your sim is still locked.

You should get a prompt to unlock your sim after turning off airplane mode. Otherwise the user does not know the sim card is still locked. The fact that the sim card becomes locked after airplane mode is not something you should have to think about as a user.

[Albert Astals Cid (aacid)]

Actually, on all the other phones I've used airplane mode doesn't need me to unlock the sim card after disabling it

[Michael Zanetti (mzanetti)]

@Albert, the bq hardware seems to be a bit special in that it turns off the modem completely in flight mode and loses the unlocked state. Ubuntu touch itself doesn't require to re-enter the sim pin after flight mode. On the nexus 4 for instance, the SIM card stays unlocked.

[Merlijn Sebrechts (merlijn-sebrechts)]

I guess UT should do a check after flight mode? Check if sim is locked, if
so; prompt?

2015-03-26 10:21 GMT+01:00 Michael Zanetti <email address hidden>:

> @Albert, the bq hardware seems to be a bit special in that it turns off
> the modem completely in flight mode and loses the unlocked state. Ubuntu
> touch itself doesn't require to re-enter the sim pin after flight mode.
> On the nexus 4 for instance, the SIM card stays unlocked.
>
> ** Tags added: bq
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1436724
>
> Title:
> No prompt to unlock sim after airplane mode
>
> Status in indicator-network package in Ubuntu:
> New
> Status in network-manager package in Ubuntu:
> New
> Status in unity8 package in Ubuntu:
> New
>
> Bug description:
> BQ phone:
>
> Steps to reproduce:
> 1. Turn airplane mode on
> 2. Turn airplane mode off
>
> Desired effect:
> You get a prompt to unlock your sim cards
>
> What I got:
> You get no connection and no prompt. Only if you open the "network"
> panel, you see that your sim is still locked.
>
> You should get a prompt to unlock your sim after turning off airplane
> mode. Otherwise the user does not know the sim card is still locked.
> The fact that the sim card becomes locked after airplane mode is not
> something you should have to think about as a user.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/indicator-network/+bug/1436724/+subscriptions
>

[Michał Sawicz (saviq)]

The network indicator should probably handle this internally when toggling airplane mode off.

[Olga Kemmet (olga-kemmet)]

I think the UX is not ideal if I have to input my SIM PIN every single time I switch off the flight mode. The what i understood it that it only is required if the device was rebooted.
What is the need for a SIM PIN input after flight mode was disabled?

[Merlijn Sebrechts (merlijn-sebrechts)]

@Olga Kemmet: as Michael Zandi said:

"The bq hardware seems to be a bit special in that it turns off
the modem completely in flight mode and loses the unlocked state. Ubuntu
touch itself doesn't require to re-enter the sim pin after flight mode.
On the nexus 4 for instance, the SIM card stays unlocked."

2015-03-31 13:20 GMT+02:00 Olga Kemmet <email address hidden>:

> I think the UX is not ideal if I have to input my SIM PIN every single
> time I switch off the flight mode. The what i understood it that it only is
> required if the device was rebooted.
> What is the need for a SIM PIN input after flight mode was disabled?
>
> ** Changed in: ubuntu-ux
> Status: New => Incomplete
>
> ** Changed in: ubuntu-ux
> Importance: Undecided => Medium
>
> ** Changed in: ubuntu-ux
> Assignee: (unassigned) => Olga Kemmet (olga-kemmet)
>
> ** Summary changed:
>
> - No prompt to unlock sim after airplane mode
> + [indicators] [SIM PIN] No prompt to unlock sim after airplane mode
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1436724
>
> Title:
> [indicators] [SIM PIN] No prompt to unlock sim after airplane mode
>
> Status in the base for Ubuntu mobile products:
> New
> Status in Ubuntu UX bugs:
> Incomplete
> Status in indicator-network package in Ubuntu:
> New
> Status in unity8 package in Ubuntu:
> Invalid
>
> Bug description:
> BQ phone:
>
> Steps to reproduce:
> 1. Turn airplane mode on
> 2. Turn airplane mode off
>
> Desired effect:
> You get a prompt to unlock your sim cards
>
> What I got:
> You get no connection and no prompt. Only if you open the "network"
> panel, you see that your sim is still locked.
>
> You should get a prompt to unlock your sim after turning off airplane
> mode. Otherwise the user does not know the sim card is still locked.
> The fact that the sim card becomes locked after airplane mode is not
> something you should have to think about as a user.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1436724/+subscriptions
>

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Antti Kaijanmäki (kaijanmaki)]

related to bug #1436064

[Merlijn Sebrechts (merlijn-sebrechts)]

Since the latest OTA, bug #1436064 has been fixed. Now, the sim card stays unlocked after going to airplane mode.

That makes this bug invalid.

(version 15.04 - 23)