[Scopes] Departments not behaving consistently when navigating too/from a Scope

Bug #1429214 reported by James Mulholland
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu UX
Fix Committed
Medium
Paty Davila
unity-scopes-shell (Ubuntu)
Fix Released
Undecided
Unassigned
unity8 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Departments are currently not cleared for Apps (as well as other Scopes) when navigating away/too a Scope. However, if a user selects a department and then conducts a search, navigating away/too the scope clears the search AND resets the department (tested in the Amazon and Ebay Scopes).
Additionally, opening the department drop-down shows the previously selected department as still being active/applied.

Recommendation:
Apps Scope is a special case where we should clear searches and reset departments (including within the department drop-dow) when a user navigates away from the scope.

All other scopes should preserve both the department and (where relevant) filters, but clear searches (which are easily accessible by beginning a new search and selecting from the recent search list).

--- UX Comment ---

Entering a search query should not clear the selected 'department' but instead, it should norrow down the results within that specific department. I understand that this was specified by design before, however, that's not the behaviour that we want to mantain in the future version of scopes. This behaviour is not specific to a single scope but the default case for all of them.

For further information please refer to design spec: https://docs.google.com/document/d/1xWNpO3UUdmVak0NZ63yaDTF8Il0P_UF96Y2eOiBVBz0/edit#

Revision history for this message
James Mulholland (jamesmulholland) wrote :
Changed in ubuntu-ux:
status: New → Triaged
Revision history for this message
Albert Astals Cid (aacid) wrote :

It is not moving away from a scope that resets the department, it is starting a search that resets it.

As far as i understood that is how it is specified. And i think it's the scopes plugin that does that.

Revision history for this message
Paweł Stołowski (stolowski) wrote :

As Albert says, it's typing a search query that resets department and filters. This works as designed, i.e. departments and filters are only shown in surfacing/browsing mode and disappear as soon as user enters a search query.

So, if I undestand it right, the problem to be addressed is to special-case Apps, so that navigating to/from Apps resets departments and filters in Apps, correct?

John Lea (johnlea)
Changed in ubuntu-ux:
status: Triaged → New
Changed in ubuntu-ux:
status: New → Triaged
assignee: nobody → Paty Davila (dizzypaty)
Revision history for this message
Albert Astals Cid (aacid) wrote :

unity8 waiting for design -> Incomplete

Changed in unity8 (Ubuntu):
status: New → Incomplete
John Lea (johnlea)
Changed in ubuntu-ux:
importance: Undecided → Medium
Paty Davila (dizzypaty)
Changed in ubuntu-ux:
status: Triaged → In Progress
Paty Davila (dizzypaty)
description: updated
description: updated
Changed in ubuntu-ux:
status: In Progress → Fix Committed
Changed in unity8 (Ubuntu):
status: Incomplete → New
Revision history for this message
Albert Astals Cid (aacid) wrote :

After talking with Pawel there's nothing in unity8's side for this to happen.

Changed in unity8 (Ubuntu):
status: New → Invalid
Revision history for this message
Paweł Stołowski (stolowski) wrote :

This ("Entering a search query should not clear the selected 'department' but instead, it should norrow down the results within that specific department") has been fixed as part of OTA10 with introduction of filters and search semantics changes. Closing.

Changed in unity-scopes-shell (Ubuntu):
status: New → Fix Released
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