[messaging-app] show place holder in message when recv unsupported MMS attachements

Bug #1416485 reported by Bill Filler
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Fix Released
Undecided
Bill Filler
Ubuntu UX
Fix Committed
High
Olga Kemmet
messaging-app (Ubuntu)
Confirmed
Undecided
Unassigned
messaging-app (Ubuntu RTM)
New
Undecided
Unassigned

Bug Description

krillin build 224

When we recieve an MMS attachment of a type we don't know how to handle, we should show some sort of default icon/message saying attachment type not supported. Currently we don't display anything so the user gets a blank message.

Steps to reproduce:
- send a .wav file or some other format to Ubuntu Phone that it doesn't know how to handle

Expected results:
- I receive the message in the messaging app with a notice that the attachment received cannot be viewed

Actual results:
- I'm notified of a message but the message is completely blank

Tags: usability ww07

Related branches

Bill Filler (bfiller)
Changed in messaging-app:
importance: Undecided → High
tags: added: ww07
summary: - show place holder in message when recv unsupported MMS attachements
+ [messaging-app] show place holder in message when recv unsupported MMS
+ attachements
Changed in ubuntu-ux:
status: New → Triaged
importance: Undecided → High
assignee: nobody → Olga Kemmet (olga-kemmet)
Changed in ubuntu-ux:
status: Triaged → Fix Committed
tags: added: usability
Revision history for this message
Olga Kemmet (olga-kemmet) wrote :

I agree, we need a way to tell users if something is not readable/supported.
We came up with a design which will tell users if a file is not supported.

no longer affects: messaging-app
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

is this still open?

Changed in canonical-devices-system-image:
assignee: nobody → Bill Filler (bfiller)
Bill Filler (bfiller)
Changed in canonical-devices-system-image:
status: New → Fix Released
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in messaging-app (Ubuntu):
status: New → Confirmed
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