On dual SIM devices, explain in the wizard which slot supports data

[Jean-Baptiste Lallement]

krillin 14.09 #1

On dual SIM devices, when only one SIM supports data, the wizard should explain which slot it is. It happens that user get no cellular data and don't understand why, just because they inserted their card in wrong slot.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: ubuntu-system-settings 0.3+14.10.20140913-0ubuntu1 [origin: Ubuntu RTM]
Uname: Linux 3.4.67 armv7l
ApportVersion: 2.14.7-0ubuntu1
Architecture: armhf
Date: Tue Sep 23 14:52:07 2014
InstallationDate: Installed on 2014-09-16 (7 days ago)
InstallationMedia: Ubuntu Utopic Unicorn (development branch) - armhf (20140916-030205)
SourcePackage: ubuntu-system-settings
UpgradeStatus: No upgrade log present (probably fresh install)

[Olga Kemmet (olga-kemmet)]

I'm not sure if I understand correctly.
Is the issue that
1) on a dual SIM device, only one slot is supporting data or
2) only one SIM is enabled to have cellular data?

[Jean-Baptiste Lallement (jibel)]

Case 1. Only one slot is supporting data and there is nothing on the case mentioning which and it's frequent that people use the wrong one.

[Pat McGowan (pat-mcgowan)]

My understanding is that the second slot is restricted to 2G speeds, so both support data, but the goal remains the same to inform the user which one does fast data

We check modem technologies in the cellular settings

[Victor Tuson Palau (vtuson)]

Ondrej confirmed that this works on android, so it is not a limitation of the hardware. we should fix it propertly. Hence this bug is wontfix

[Jean-Baptiste Lallement (jibel)]

closing per previous comment