[indicators] In a Dual SIM phone, There is no way to know which of the two SIMs is being used for cellular data.

Bug #1366014 reported by John McAleely
58
This bug affects 9 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Fix Released
High
Alejandro J. Cura
Ubuntu UX
Fix Released
High
Paty Davila
indicator-network (Ubuntu)
Fix Released
High
Antti Kaijanmäki
Utopic
Won't Fix
High
Unassigned
Vivid
Fix Released
High
Antti Kaijanmäki
Wily
Fix Released
High
Antti Kaijanmäki
indicator-network (Ubuntu RTM)
Won't Fix
High
Antti Kaijanmäki

Bug Description

Pulled as separate task from bug #1350739, per comment #6:

* There is no way to know which of the two SIMs is being used for cellular data. Also, it looks like the displayed indicator mixes data from different slots: when I have a connection on the secondary slot using EDGE, I see an icon with an "H" some times, and with an "E" (the right one) some times. The H is probably taking from the technology in the primary slot, which is not attached.

Also, related to this one: mobile broadband data connection speed is right now always coming from SIM 1, even if SIM 2 is the one used for mobile broadband.

Tags: ota-1 rtm14

Related branches

tags: added: rtm14
Revision history for this message
Michał Sawicz (saviq) wrote :

This depends on combined icons happening in the suru theme, still have a work item about this.

Revision history for this message
Antti Kaijanmäki (kaijanmaki) wrote :

no need for combined icons. This is fixable inside i-network.

Changed in ubuntu-themes (Ubuntu):
status: New → Invalid
Changed in indicator-network:
status: New → Triaged
importance: Undecided → High
assignee: nobody → Antti Kaijanmäki (kaijanmaki)
Revision history for this message
Tony Espy (awe) wrote :

@John

The design for the network indicator says nothing about indication of which slot is being used when it describes the behavior with respect to active mobile data connection w/no wi-fi connections. See the description in the wiki:

https://wiki.ubuntu.com/Networking#Title

The proper way to see which SIM is configured for GPRS is to check the system settings per:

https://wiki.ubuntu.com/Networking#A.2BIBw-Cellular.2BIB0_settings_on_phone

I just verified that things are working as expected with two T-Mobile SIMs in krillin / RTM #44.

tags: added: touch-2014-10-09
Revision history for this message
Antti Kaijanmäki (kaijanmaki) wrote :

This will be fixed inside the indicator by attaching separate roaming and cellular data icons to the individual modem items:
https://docs.google.com/a/canonical.com/document/d/1OyHUg_uUfmhDNa-9UrMc1tZ_eH_99PEU_V2l1YFA1UY/edit#heading=h.bduc1137bxg2

tags: removed: touch-2014-10-09
Revision history for this message
John McAleely (john.mcaleely) wrote :

Added tags from dupe Bug #1378778

tags: added: ota-1
no longer affects: ubuntu-themes (Ubuntu)
Changed in indicator-network (Ubuntu RTM):
milestone: none → 14.09-ota-1
status: New → Triaged
importance: Undecided → High
Changed in indicator-network (Ubuntu Utopic):
status: New → Triaged
Changed in indicator-network (Ubuntu Vivid):
status: New → Triaged
assignee: nobody → Antti Kaijanmäki (kaijanmaki)
Changed in indicator-network (Ubuntu RTM):
assignee: nobody → Antti Kaijanmäki (kaijanmaki)
John Lea (johnlea)
Changed in ubuntu-ux:
status: New → Triaged
importance: Undecided → High
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

needs design

John Lea (johnlea)
Changed in ubuntu-ux:
assignee: nobody → Olga Kemmet (olga-kemmet)
Changed in ubuntu-ux:
assignee: Olga Kemmet (olga-kemmet) → nobody
assignee: nobody → Olga Kemmet (olga-kemmet)
summary: - In a Dual SIM phone, There is no way to know which of the two SIMs is
- being used for cellular data.
+ [indicators] In a Dual SIM phone, There is no way to know which of the
+ two SIMs is being used for cellular data.
Changed in ubuntu-ux:
assignee: Olga Kemmet (olga-kemmet) → Paty Davila (dizzypaty)
Revision history for this message
Antti Kaijanmäki (kaijanmaki) wrote :

as per comment #4, on engineering side we don't need additional design. The modem-info item already has a place for the cellular connectivity icon, but it's not yet implemented on the service side.

The only thing Patty needs to take care of that the new consolidated indicator ux spec mentions this icon. You get the idea how it will look by looking at this draft I made before:
http://imgur.com/a/g7LVB#W52T6nV

The last two pairs of modem-info items demonstrate the case where SIM 1 is roaming and SIM 2 is used for cellular data.

Revision history for this message
Antti Kaijanmäki (kaijanmaki) wrote :

Just as a reminder, this bug also causes the indicator to always show SIM 1 mobile broadband icon, even though SIM 2 would be in use for mobile broadband.

description: updated
Pete Woods (pete-woods)
Changed in indicator-network (Ubuntu RTM):
assignee: Antti Kaijanmäki (kaijanmaki) → Pete Woods (pete-woods)
Changed in indicator-network (Ubuntu Vivid):
assignee: Antti Kaijanmäki (kaijanmaki) → Pete Woods (pete-woods)
Changed in indicator-network:
assignee: Antti Kaijanmäki (kaijanmaki) → Pete Woods (pete-woods)
status: Triaged → In Progress
Changed in indicator-network (Ubuntu Utopic):
status: Triaged → In Progress
Changed in indicator-network (Ubuntu Vivid):
status: Triaged → In Progress
Changed in indicator-network (Ubuntu RTM):
status: Triaged → In Progress
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package indicator-network - 0.5.1+15.04.20150217.1-0ubuntu1

---------------
indicator-network (0.5.1+15.04.20150217.1-0ubuntu1) vivid; urgency=medium

  [ Pete Woods ]
  * Listen to connection manager powered flag to determine the active
    modem (LP: #1366014)

  [ CI Train Bot ]
  * New rebuild forced.

  [ Antti Kaijanmäki ]
  * Guard access to ofono::Modem properties that have a. shared_ptr
    inside them with a mutex. simplify GMainLoopDispatcher.
  * Remove unused variable in extractor
 -- CI Train Bot <email address hidden> Tue, 17 Feb 2015 15:32:13 +0000

Changed in indicator-network (Ubuntu Vivid):
status: In Progress → Fix Released
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package indicator-network - 0.5.1+15.04.20150217~rtm-0ubuntu1

---------------
indicator-network (0.5.1+15.04.20150217~rtm-0ubuntu1) 14.09; urgency=medium

  [ Pete Woods ]
  * Listen to connection manager powered flag to determine the active
    modem (LP: #1366014)

  [ Antti Kaijanmäki ]
  * Guard access to ofono::Modem properties that have a. shared_ptr
    inside them with a mutex. simplify GMainLoopDispatcher (LP:
    #1411714)
 -- CI Train Bot <email address hidden> Tue, 17 Feb 2015 10:13:55 +0000

Changed in indicator-network (Ubuntu RTM):
status: In Progress → Fix Released
Pete Woods (pete-woods)
no longer affects: indicator-network
Revision history for this message
John McAleely (john.mcaleely) wrote :

@pat, this needs triage onto c-d-s-i, since the underlying design issue appears to still be relevant. There is no indicator that does what the title of this bug claims.

Revision history for this message
John McAleely (john.mcaleely) wrote :

@patty is there more design work needed, or is this fixed for UX?

Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

@thomas maybe you can sort this out

Changed in canonical-devices-system-image:
assignee: nobody → Thomas Strehl (strehl-t)
Revision history for this message
Antti Kaijanmäki (kaijanmaki) wrote :

yes, it seems the bug is not yet fully fixed, reopening.

Changed in indicator-network (Ubuntu Vivid):
status: Fix Released → In Progress
Changed in indicator-network (Ubuntu RTM):
status: Fix Released → In Progress
Changed in canonical-devices-system-image:
status: New → Confirmed
importance: Undecided → High
milestone: none → ww17-2015
Revision history for this message
Dave Morley (davmor2) wrote :

This is still a valid bug on Vivid-proposed is there anyway to get some extra movement on this now?

Revision history for this message
Antti Kaijanmäki (kaijanmaki) wrote :

movement applied.

Changed in indicator-network (Ubuntu Vivid):
assignee: Pete Woods (pete-woods) → Antti Kaijanmäki (kaijanmaki)
Changed in indicator-network (Ubuntu RTM):
assignee: Pete Woods (pete-woods) → Antti Kaijanmäki (kaijanmaki)
Changed in ubuntu-ux:
status: Triaged → Fix Committed
Paty Davila (dizzypaty)
Changed in ubuntu-ux:
status: Fix Committed → In Progress
Changed in canonical-devices-system-image:
milestone: ww17-2015 → ww21-2015
Changed in indicator-network (Ubuntu):
importance: Undecided → Critical
importance: Critical → High
Changed in indicator-network (Ubuntu Vivid):
importance: Undecided → High
Changed in indicator-network (Ubuntu Utopic):
importance: Undecided → High
status: In Progress → Won't Fix
Changed in indicator-network (Ubuntu Vivid):
status: In Progress → Won't Fix
Changed in canonical-devices-system-image:
assignee: Thomas Strehl (strehl-t) → Pat McGowan (pat-mcgowan)
milestone: ww21-2015 → ww26-2015
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

I am assuming the final fix has not landed

Changed in canonical-devices-system-image:
assignee: Pat McGowan (pat-mcgowan) → Alejandro J. Cura (alecu)
milestone: ww26-2015 → ww34-2015
Pete Woods (pete-woods)
Changed in indicator-network (Ubuntu Vivid):
status: Won't Fix → Fix Committed
status: Fix Committed → Fix Released
Changed in indicator-network (Ubuntu Wily):
status: In Progress → Fix Released
Changed in indicator-network (Ubuntu RTM):
status: In Progress → Won't Fix
Revision history for this message
Alejandro J. Cura (alecu) wrote :

I can see that it's fixed in latest rc-proposed (krillin #65), screenshot attached.

Revision history for this message
John McAleely (john.mcaleely) wrote :

@pat - looks like this might be in the ota-5 image?

Changed in canonical-devices-system-image:
status: Confirmed → Fix Committed
Revision history for this message
Dave Morley (davmor2) wrote :

I can confirm I can see it in ota test image

Revision history for this message
Dave Morley (davmor2) wrote :
Changed in canonical-devices-system-image:
milestone: ww34-2015 → ww28-2015
status: Fix Committed → Fix Released
Paty Davila (dizzypaty)
Changed in ubuntu-ux:
status: In Progress → Fix Released
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