[messaging-app] No way to tell which number is used from a contact with more than one number

Bug #1336966 reported by Julien Funk on 2014-07-02
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Ubuntu UX
High
Olga Kemmet
messaging-app (Ubuntu)
Medium
Tiago Salem Herrmann

Bug Description

1. Put two numbers into 1 contact
2. Receive a text from the contact
3. Note that it is impossible to tell which number has sent the message

EXPECTED RESULT: I should be able to tell which number is contacting me when a contact has multiple numbers associated to it

Bill Filler (bfiller) wrote :

we talked with design about having an "info" action on each message that would display the phone number and additional delivery status information when available.

this is also an issue on the main conversations view. We need some indication (how about a phone number label?) of which contact phone number the conversation is from.

tags: added: rtm14
Changed in messaging-app:
importance: Medium → High
assignee: nobody → Tiago Salem Herrmann (tiagosh)
milestone: none → rtm-freeze
Changed in ubuntu-ux:
assignee: nobody → Olga Kemmet (olga-kemmet)
summary: - No way to tell which number is used from a contact with more than one
- number
+ [messaging-app] No way to tell which number is used from a contact with
+ more than one number
Changed in ubuntu-ux:
status: New → In Progress
Olga Kemmet (olga-kemmet) wrote :

The latest communication hubs spec provides a solution for the described issue:
User can tug towards the left on any message bubble to reveal additional options. One of the options is a INFO icon which will contain a delivery report for the sent text/mms.

Changed in ubuntu-ux:
status: In Progress → Fix Released
importance: Undecided → High
Bill Filler (bfiller) on 2014-07-30
Changed in messaging-app (Ubuntu):
status: New → Confirmed
importance: Undecided → High
assignee: nobody → Tiago Salem Herrmann (tiagosh)
Bill Filler (bfiller) wrote :

the info icon and are implemented now. but we still need a way on the main Chat view to differentiate otherwise you need to open the conversation and tug on a message to see which phone number is being used.

How about a label next to the name displaying the phone number or phone number label if the contact has multiple numbers associated with it?

tags: added: touch-2014-09-11
Changed in ubuntu-ux:
status: Fix Released → Fix Committed
Changed in ubuntu-ux:
status: Fix Committed → Triaged
Bill Filler (bfiller) on 2014-09-12
tags: added: touch-2014-09-25
removed: touch-2014-09-11
Bill Filler (bfiller) on 2014-09-29
Changed in messaging-app:
importance: High → Medium
Changed in messaging-app (Ubuntu):
importance: High → Medium
tags: added: touch-2014-10-23
removed: touch-2014-09-25
Olga Kemmet (olga-kemmet) wrote :

Displaying the phone number label as "private" or "work" is a good solution for now.

Changed in ubuntu-ux:
status: Triaged → Fix Committed
no longer affects: messaging-app
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