[Address Book] [Dialer] Contacts usability

Bug #1228369 reported by Pat McGowan on 2013-09-20
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu UX
Critical
Olga Kemmet
address-book-app
High
Unassigned
dialer-app
High
Unassigned
address-book-app (Ubuntu)
Undecided
Unassigned
dialer-app (Ubuntu)
Undecided
Unassigned

Bug Description

These all relate to usability concerns with the contacts app and the contacts view in the dialer. This is with image, 57.

1 - there is no visible way to distinguish the contacts app vs the contacts view in the dialer other than a subtle hint that there are more tabs in the top panel. As they have different features available this can be a bit confusing.
2 - the list is too long to search and even with the letter shortcuts can take some time, search should be restored even if with a short term fix
3 - when adding a new contact, the gray help text to fill in the fields is not at all visible, probably needs different font treatment, not matching the mockups
4 - there is no filtering support so the "All Contacts" phrase has no context unless its as opposed to favorites, but with no favorites seems very odd.
5 - the ability to go directly to a letter is nice, perhaps we need some indication that this option exists, although once learned its fine. Its also not accessible if you have favorites, the user needs to scroll up first. Perhaps Favorites category should also collapse and provide an entry to the quick select.

Rachel Liu (rachelliu) on 2013-09-26
Changed in ubuntu-ux:
assignee: nobody → Christina Li (christina-li)
tags: added: contacts-app-sept-2013
Christina Li (christina-li) wrote :

@Pat, thanks for reporting these issues. Would you mind filing these as separate bug issues as it'd help us work through them accordingly? Thanks!

Changed in ubuntu-ux:
assignee: Christina Li (christina-li) → Olga Kemmet (olga-kemmet)
summary: - Contacts usability
+ [Address Book] Contacts usability
Changed in ubuntu-ux:
importance: Undecided → Critical
summary: - [Address Book] Contacts usability
+ [Address Book] [Dialer] Contacts usability
Olga Kemmet (olga-kemmet) wrote :

@all:

1. WIP, will be sorted with new header navigation and updated UX. Behaviours between CONTACTS in the DIALER & ADDRESS BOOK are now aligned.

2. New fast scroll pattern is in progress and SDK is doing work on it.

3. Visual design: WIP

4. Is fixed with the new UX and visual design

5. Again, new fast scroll pattern is in progress. Old design will be discard.

Changed in address-book-app:
status: New → In Progress
Changed in dialer-app:
status: New → In Progress
Changed in ubuntu-ux:
status: New → Fix Committed
Changed in address-book-app:
importance: Undecided → High
Changed in dialer-app:
importance: Undecided → High

@pat

2, 4, 5 - Search, new favorites and fast scrool land on rev: 0.2+14.10.20140616-0ubuntu1

Bill Filler (bfiller) on 2014-07-29
Changed in address-book-app:
status: In Progress → Fix Released
Changed in dialer-app:
status: In Progress → Fix Released
Changed in address-book-app (Ubuntu):
status: New → Fix Released
Changed in dialer-app (Ubuntu):
status: New → Fix Released
Changed in ubuntu-ux:
status: Fix Committed → Fix Released
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