[Coachmarks] Tutorial explaining the two finger scroll gesture

Bug #1464316 reported by Niklas Wenzel on 2015-06-11
46
This bug affects 9 people
Affects Status Importance Assigned to Milestone
Ubuntu Terminal App
High
Stefano Verzegnassi
Ubuntu UX
Medium
Femma
ubuntu-terminal-app (Ubuntu)
Undecided
Unassigned

Bug Description

I have seen multiple users who weren't able to find out about the two finger scroll gesture. [1][2]

In my opinion there should be a small tutorial explaining this gesture when starting the app for the first time.

[1] One example, even though from the time when scrolling would allow you to scroll the bash history: https://bugs.launchpad.net/ubuntu-terminal-app/+bug/1452763
[2] One more recent one from the ubuntu-phone mailing list: https://lists.launchpad.net/ubuntu-phone/msg13744.html

UX Fix:
The design team has created a spec for coach marks/instructional overlays. This can now be applied to the terminal app by development: https://docs.google.com/document/d/1Ki-b5N2A_R8vkQhGBcY1s_Y-EAooB8j2jrd6NENuUB4/edit

Related branches

This should probably be addressed once bug 1464566 is fixed.

Changed in ubuntu-terminal-app:
status: New → Confirmed
importance: Undecided → Medium
Niklas Wenzel (nikwen) wrote :

This also applies to the "Tap the screen for TAB key" shortcut.

summary: - Tutorial explaining the two finger bash history scroll gesture
+ [OOBE] Tutorial explaining the two finger bash history scroll gesture
Changed in ubuntu-ux:
status: New → Triaged
importance: Undecided → Medium
assignee: nobody → Andreea Pirvu (andreea-pirvu)

I raised this bug's importance as I see more and more people who struggle with this, especially after the latest update when the scroll gestures were changed.

description: updated
summary: - [OOBE] Tutorial explaining the two finger bash history scroll gesture
+ [OOBE] Tutorial explaining the two finger scroll gesture
Changed in ubuntu-terminal-app:
importance: Medium → High
summary: - [OOBE] Tutorial explaining the two finger scroll gesture
+ [Edge Education] Tutorial explaining the two finger scroll gesture
Changed in ubuntu-ux:
status: Triaged → In Progress
Changed in ubuntu-ux:
assignee: Andreea Pirvu (andreea-pirvu) → Paty Davila (dizzypaty)

FWIW I only just now found out that there's a two-finger scroll gesture when I came here to file a bug about there being no way to scroll back in the terminal.

Niklas Wenzel (nikwen) wrote :

@Matthew I have now kind of given up hoping for some suggestion from the design team after asking them multiple times in the past. So sad...

I think it's necessary to add a tips when you first run the terminal, advising the user about the available gestures.

I tried several times to hide the keyboard or scroll, without success, so I think it's necessary a tips message, because right now it's not intuitive how to do this.

Thank you

Paty Davila (dizzypaty) on 2015-12-18
Changed in ubuntu-ux:
assignee: Paty Davila (dizzypaty) → Femma (femma)
summary: - [Edge Education] Tutorial explaining the two finger scroll gesture
+ [Coachmarks] Tutorial explaining the two finger scroll gesture
Femma (femma) on 2016-01-08
description: updated
Changed in ubuntu-ux:
status: In Progress → Fix Committed
Changed in ubuntu-terminal-app:
status: Confirmed → In Progress
assignee: nobody → Stefano Verzegnassi (verzegnassi-stefano)
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu-terminal-app (Ubuntu):
status: New → Confirmed
Changed in ubuntu-terminal-app (Ubuntu):
status: Confirmed → Invalid
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