[Coachmarks] Tutorial explaining the two finger scroll gesture

Bug #1464316 reported by Niklas Wenzel
46
This bug affects 9 people
Affects Status Importance Assigned to Milestone
Ubuntu Terminal App
In Progress
High
Stefano Verzegnassi
Ubuntu UX
Fix Committed
Medium
Femma
ubuntu-terminal-app (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I have seen multiple users who weren't able to find out about the two finger scroll gesture. [1][2]

In my opinion there should be a small tutorial explaining this gesture when starting the app for the first time.

[1] One example, even though from the time when scrolling would allow you to scroll the bash history: https://bugs.launchpad.net/ubuntu-terminal-app/+bug/1452763
[2] One more recent one from the ubuntu-phone mailing list: https://lists.launchpad.net/ubuntu-phone/msg13744.html

UX Fix:
The design team has created a spec for coach marks/instructional overlays. This can now be applied to the terminal app by development: https://docs.google.com/document/d/1Ki-b5N2A_R8vkQhGBcY1s_Y-EAooB8j2jrd6NENuUB4/edit

Related branches

Revision history for this message
Alan Pope 🍺🐧🐱 πŸ¦„ (popey) wrote :

This should probably be addressed once bug 1464566 is fixed.

Changed in ubuntu-terminal-app:
status: New → Confirmed
importance: Undecided → Medium
Revision history for this message
Niklas Wenzel (nikwen) wrote :

This also applies to the "Tap the screen for TAB key" shortcut.

summary: - Tutorial explaining the two finger bash history scroll gesture
+ [OOBE] Tutorial explaining the two finger bash history scroll gesture
Changed in ubuntu-ux:
status: New → Triaged
importance: Undecided → Medium
assignee: nobody → Andreea Pirvu (andreea-pirvu)
Revision history for this message
Niklas Wenzel (nikwen) wrote : Re: [OOBE] Tutorial explaining the two finger scroll gesture

I raised this bug's importance as I see more and more people who struggle with this, especially after the latest update when the scroll gestures were changed.

description: updated
summary: - [OOBE] Tutorial explaining the two finger bash history scroll gesture
+ [OOBE] Tutorial explaining the two finger scroll gesture
Changed in ubuntu-terminal-app:
importance: Medium → High
summary: - [OOBE] Tutorial explaining the two finger scroll gesture
+ [Edge Education] Tutorial explaining the two finger scroll gesture
Changed in ubuntu-ux:
status: Triaged → In Progress
Changed in ubuntu-ux:
assignee: Andreea Pirvu (andreea-pirvu) → Paty Davila (dizzypaty)
Revision history for this message
Matthew Exon (ubuntubugs-mexon) wrote : Re: [Edge Education] Tutorial explaining the two finger scroll gesture

FWIW I only just now found out that there's a two-finger scroll gesture when I came here to file a bug about there being no way to scroll back in the terminal.

Revision history for this message
Niklas Wenzel (nikwen) wrote :

@Matthew I have now kind of given up hoping for some suggestion from the design team after asking them multiple times in the past. So sad...

Revision history for this message
Marco Graziotti (graziottimarco) wrote :

I think it's necessary to add a tips when you first run the terminal, advising the user about the available gestures.

I tried several times to hide the keyboard or scroll, without success, so I think it's necessary a tips message, because right now it's not intuitive how to do this.

Thank you

Paty Davila (dizzypaty)
Changed in ubuntu-ux:
assignee: Paty Davila (dizzypaty) → Femma (femma)
summary: - [Edge Education] Tutorial explaining the two finger scroll gesture
+ [Coachmarks] Tutorial explaining the two finger scroll gesture
Femma (femma)
description: updated
Changed in ubuntu-ux:
status: In Progress → Fix Committed
Changed in ubuntu-terminal-app:
status: Confirmed → In Progress
assignee: nobody → Stefano Verzegnassi (verzegnassi-stefano)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu-terminal-app (Ubuntu):
status: New → Confirmed
Changed in ubuntu-terminal-app (Ubuntu):
status: Confirmed → Invalid
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.