Activity log for bug #1588370

Date Who What changed Old value New value Message
2016-06-02 13:37:49 Łukasz Zemczak bug added bug
2016-06-02 13:38:15 Łukasz Zemczak bug task added ubuntu-system-image
2016-06-02 13:38:23 Łukasz Zemczak tags client
2016-06-02 13:39:47 Daniel McGuire bug added subscriber Daniel McGuire
2016-06-02 13:46:16 Pat McGowan description DS-McGuire reported on #ubuntu-touch that he is unable to update his OTA-9 based turbo to the latest OTA-11. He gets an update notification but is unable to fully download it to proceed with the upgrade. The symptom seems to be that it reaches to ~20% and claims it cannot install. He provided /var/log/system-image/client.log contents from which we can see multiple download-failures: http://termbin.com/v3bx Could this be related to networking issues in overall, or is it something broken in system-image or ubuntu-download-manager? DS-McGuire reported on #ubuntu-touch that he is unable to update his OTA-9 based turbo to the latest OTA-11. He gets an update notification but is unable to fully download it to proceed with the upgrade. The symptom seems to be that it reaches to ~20% and claims it cannot install. He provided /var/log/system-image/client.log contents from which we can see multiple download-failures: http://termbin.com/v3bx Could this be related to networking issues in overall, or is it something broken in system-image or ubuntu-download-manager? output of system-image-cli --info current build number: 1 device name: turbo channel: ubuntu-touch/stable/meizu.en last update: 2016-06-01 14:14:09 version version: 1 version ubuntu: 20160324.1 version device: 20160323-46b6f17 version custom: 20160322-944-17-66 but the log contains Upgrade path is 2:3
2016-06-02 14:22:14 Jean-Baptiste Lallement bug added subscriber Jean-Baptiste Lallement
2016-06-02 14:23:41 Łukasz Zemczak attachment added ubuntu-download-manager logs from the affected device https://bugs.launchpad.net/ubuntu-system-image/+bug/1588370/+attachment/4675250/+files/u-d-m_logs.tar.gz
2016-06-02 16:23:18 Richard Somlói bug added subscriber Richard Somlói
2016-09-01 13:54:54 Michael Sheldon bug task added ubuntu-download-manager (Ubuntu)
2016-09-01 13:55:06 Michael Sheldon bug task deleted ubuntu-download-manager