receiving an sms while roaming and suspended renders the phone difficult to use on resume

Bug #1409003 reported by Rick Spencer
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Fix Released
High
Unassigned
Ubuntu system image
New
Undecided
Unassigned
unity8 (Ubuntu)
Fix Released
Undecided
Unassigned
unity8 (Ubuntu RTM)
Fix Released
Undecided
Michael Zanetti

Bug Description

3 times in a row this happened
 1. I left my apartment or co-working space, so I was "roaming" on data
 2. my phone was suspended
 3. I received a text message (sms, etc...) while the phone was suspended
 4. when I turned on the phone, I had trouble getting past the shutdown dialog, twice I had to reboot

This is r186 with silo 7 and silo 3 installed

After reflashing and updating to r190, I can no longer repro

Repro steps:
1. Be connected to a known wireless access point (at your home or office for example)
2. unplug your phone from computer or power
3. use power button to suspend your phone
4. move far enough away from your known AP so that you phone could not see it
5. wake the phone and interact long enough that it switches to cell data (for me this is always edge because krillin in the US)
6. suspend your phone again
7. receive a text message and try to wake your phone

Result: The shutdown dialog appears, and you cannot get past it. Sometimes the phone settles after a few tries and become usable, sometimes a hard reboot is required

Related branches

summary: receiving an sms while roaming and suspended renders the phone difficult
- to turn on
+ to use on resume
Revision history for this message
Thomas Voß (thomas-voss) wrote :

A dump of the system bus instance would be really helpful. For reproducers/testers: Please enable eavesdropping on the system bus according to the instructions here:

  * https://wiki.ubuntu.com/DebuggingDBus#How_to_monitor_the_system_bus

and capture a trace of the system bus with:

  * dbus-monitor --system > /tmp/system-bus.log

Attach the resulting log file to this bug report, noting down device and image version you are using.

description: updated
Revision history for this message
kevin gunn (kgunn72) wrote :

I'm just wondering if this bug 1309915 might be related.

Revision history for this message
Michael Terry (mterry) wrote :

Rick, you say reflashing with latest version fixed it. Are you sure that just the act of rebooting didn't fix it? I see a similar symptom (different reproduction steps) but maybe same underlying bug and for me, it only happens if my phone has been running for a while.

Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

I had a similar symptom on mako running 154, an incoming text came in, screen came on, but I was unable to interact with the UI for maybe 10 secs. Then it cleared up.
I was connected to a wifi AP in this case (afaik)

Revision history for this message
Rick Spencer (rick-rickspencer3) wrote :

mterry - yes, I am very very sure. I had to reboot many times.

Revision history for this message
Michael Terry (mterry) wrote :

This is very similar to just-split-out bug 1410830. But I'm keeping them separate for now since this bug involves an sms and the other does not.

Revision history for this message
Michael Terry (mterry) wrote :

Latest word from Rick is that lp:~mterry/unity8/no-shutdown-dialog-while-suspended may help this.

Changed in canonical-devices-system-image:
importance: Undecided → High
milestone: none → ww05-2015
status: New → Confirmed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package unity8 - 8.02+15.04.20150121.2-0ubuntu1

---------------
unity8 (8.02+15.04.20150121.2-0ubuntu1) vivid; urgency=low

  [ Michael Terry ]
  * Don't show any power dialogs while the screen is off. This is a
    band-aid to avoid the symptom, while we still investigate the source
    of why the screen doesn't turn on (and why we seem to not handle the
    power-button-release event). (LP: #1409003, #1410830)
  * Don't refocus the dialer-app when a call is started by the user.
    Because of how qtmir works, this would cause the dialer-app to
    unfocus momentarily, causing interface oddities for the user. (LP:
    #1413065)

  [ CI Train Bot ]
  * Resync trunk

  [ Albert Astals Cid ]
  * Build with ninja
  * Fixes for Table Preview Widget (LP: #1410420)

  [ Michael Zanetti ]
  * Add support for earpiece media buttons (LP: #1398427)
  * Add a WindowMoveResizeArea and tests for it
 -- Ubuntu daily release <email address hidden> Wed, 21 Jan 2015 18:33:18 +0000

Changed in unity8 (Ubuntu):
status: New → Fix Released
Changed in unity8 (Ubuntu RTM):
status: New → In Progress
assignee: nobody → Michael Zanetti (mzanetti)
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package unity8 - 8.02+15.04.20150122.2~rtm-0ubuntu1

---------------
unity8 (8.02+15.04.20150122.2~rtm-0ubuntu1) 14.09; urgency=medium

  [ Michael Terry ]
  * Don't show any power dialogs while the screen is off. (LP: #1409003,
    #1410830)
  * Don't refocus the dialer-app when a call is started by the user. (LP:
    #1413065)

  [ Michael Zanetti ]
  * Add support for earpiece media buttons (LP: #1398427)

  [ Ubuntu daily release ]
  * New rebuild forced
 -- Ubuntu daily release <email address hidden> Thu, 22 Jan 2015 20:47:05 +0000

Changed in unity8 (Ubuntu RTM):
status: In Progress → Fix Released
Changed in canonical-devices-system-image:
status: Confirmed → Fix Released
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.