When creating a new account, or using an existent account the credentials stored are invalid.

Bug #839877 reported by Roberto Alsina
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu One Client
Invalid
Undecided
Unassigned
Ubuntu One Windows Installer
Invalid
Critical
Natalia Bidart
Ubuntu Single Sign On Client
Status tracked in Trunk
Stable-3-0
Fix Released
Undecided
Unassigned
Trunk
Fix Released
Critical
Natalia Bidart

Bug Description

If you start the wizard and go via "Create a new account", you can do it successfully, but later pages never appear, and if you cancel and start u1cp, it shows an AUTH error.

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Revision history for this message
Roberto Alsina (ralsina) wrote :
Download full text (4.4 KiB)

I don't see any exceptions, but I don't see any pings either!

c:\Users\ROBERTO\canonical\ubuntu-sso-client>python bin\windows-ubuntu-sso-login
2011-09-02 17:53:43,096:96.9998836517 - ubuntu_sso.account - INFO - Created a new SSO access layer for service url 'https://login.ubuntu.com/api/1.0'
2011-09-02 17:55:32,447:447.999954224 - ubuntu_sso.main - DEBUG - ref_count is 0, changing value to 1.
2011-09-02 17:55:32,858:858.999967575 - ubuntu_sso.credentials - INFO - find_credentials: self.app_name u'Ubuntu One', result is {}? True
2011-09-02 17:55:32,859:859.999895096 - ubuntu_sso.main - DEBUG - ref_count is 1, changing value to 0.
2011-09-02 17:55:32,861:861.000061035 - ubuntu_sso.main - DEBUG - Setting up timer with <function add_timeout at 0x0319DB30> (10000000000L, <bound method CredentialsManagementRoot.shutdown of <ubuntu_sso.main.CredentialsManagementRoot object at 0x031E7A90>>).
2011-09-02 17:55:32,861:861.999988556 - ubuntu_sso.main.windows - INFO - CredentialsManagement: emitting CredentialsNotFound with app_name "Ubuntu One".
2011-09-02 17:55:35,641:641.000032425 - ubuntu_sso.account - DEBUG - generate_captcha: requesting captcha, filename: 'c:\\users\\roberto\\appdata\\local\\temp\\tmpuc4btf'
2011-09-02 17:55:40,687:687.99996376 - ubuntu_sso.account - DEBUG - generate_captcha: server answered: {u'image_url': u'https://www.google.com/recaptcha/api/image?c=03AHJ_VuuBVqogOEEFHnIe1UDgPO4IuNSGW0pHP4lE-0U_hThqOEdmPAGenUyY_Lv6vxQzl5AvIYXyurmFppRrt5KEs8cwOWtzhRv3jT_sYJARN4jDGrA1n5YHrbx3zbFdAHcq_uj6OS5dFb8WxaXrqQkI3EuHwOYU5A', u'captcha_id': u'03AHJ_VuuBVqogOEEFHnIe1UDgPO4IuNSGW0pHP4lE-0U_hThqOEdmPAGenUyY_Lv6vxQzl5AvIYXyurmFppRrt5KEs8cwOWtzhRv3jT_sYJARN4jDGrA1n5YHrbx3zbFdAHcq_uj6OS5dFb8WxaXrqQkI3EuHwOYU5A'}
2011-09-02 17:55:43,839:839.999914169 - ubuntu_sso.main.windows - DEBUG - SSOLogin: emitting CaptchaGenerated with app_name "Ubuntu One" and result u'03AHJ_VuuBVqogOEEFHnIe1UDgPO4IuNSGW0pHP4lE-0U_hThqOEdmPAGenUyY_Lv6vxQzl5AvIYXyurmFppRrt5KEs8cwOWtzhRv3jT_sYJARN4jDGrA1n5YHrbx3zbFdAHcq_uj6OS5dFb8WxaXrqQkI3EuHwOYU5A'
2011-09-02 17:55:45,394:394.000053406 - ubuntu_sso.main - DEBUG - ref_count is 0, changing value to 1.
2011-09-02 17:55:45,397:397.000074387 - ubuntu_sso.credentials - INFO - find_credentials: self.app_name u'Ubuntu One', result is {}? True
2011-09-02 17:55:45,398:398.999929428 - ubuntu_sso.main - DEBUG - ref_count is 1, changing value to 0.
2011-09-02 17:55:45,398:398.999929428 - ubuntu_sso.main - DEBUG - Setting up timer with <function add_timeout at 0x0319DB30> (10000000000L, <bound method CredentialsManagementRoot.shutdown of <ubuntu_sso.main.CredentialsManagementRoot object at 0x031E7A90>>).
2011-09-02 17:55:45,407:407.999992371 - ubuntu_sso.main.windows - INFO - CredentialsManagement: emitting CredentialsNotFound with app_name "Ubuntu One".
2011-09-02 17:56:08,119:119.999885559 - ubuntu_sso.account - DEBUG - register_user: email: <email address hidden>' password: <hidden>, displayname: <email address hidden>', captcha_id: u'03AHJ_VuuBVqogOEEFHnIe1UDgPO4IuNSGW0pHP4lE-0U_hThqOEdmPAGenUyY_Lv6vxQzl5AvIYXyurmFppRrt5KEs8cwOWtzhRv3jT_sYJARN4jDGrA1n5YHrbx3zbFdAHcq_uj6OS5dFb8WxaXrqQkI3EuHwOYU5A', captcha_solution: u'...

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Roberto Alsina (ralsina)
Changed in ubuntuone-windows-installer:
status: Triaged → In Progress
Revision history for this message
Roberto Alsina (ralsina) wrote :

The proposed branch lp:~ralsina/ubuntuone-windows-installer/register_plus_login does fix the problem, but is a hack.

Changed in ubuntu-sso-client:
status: New → Invalid
Changed in ubuntuone-client:
status: New → Invalid
Revision history for this message
Natalia Bidart (nataliabidart) wrote :

Re assigning to myself so I can start working on a better solution, adding the refactoring that may be needed to do this.

Changed in ubuntuone-windows-installer:
assignee: Roberto Alsina (ralsina) → Natalia Bidart (nataliabidart)
tags: added: u1-windows
Revision history for this message
Natalia Bidart (nataliabidart) wrote :

Related to this is bug #917373

Changed in ubuntu-sso-client:
status: Invalid → Triaged
assignee: nobody → Natalia Bidart (nataliabidart)
importance: Undecided → Critical
Changed in ubuntuone-windows-installer:
milestone: none → 2.99.3
Changed in ubuntu-sso-client:
milestone: none → 2.99.3
Changed in ubuntuone-windows-installer:
milestone: 2.99.3 → 2.99.4
Changed in ubuntu-sso-client:
milestone: 2.99.3 → 2.99.4
summary: - When creating a new account, the credentials stored are invalid.
+ When creating a new account, or using an existent account the
+ credentials stored are invalid.
Revision history for this message
Natalia Bidart (nataliabidart) wrote :

The fix was applied to ussoc only, so marking as Invalid in windows-installer.

Changed in ubuntuone-windows-installer:
status: In Progress → Invalid
milestone: 2.99.4 → none
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