"Software center account" is confusing

Bug #723321 reported by Sergey "Shnatsel" Davidoff
40
This bug affects 8 people
Affects Status Importance Assigned to Milestone
One Hundred Papercuts
Invalid
Low
Unassigned
Ubuntu Single Sign On Client
Won't Fix
Wishlist
Ubuntu One Client Engineering team
software-center (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Binary package hint: software-center

In Natty daily build 22-02, when I click "review this app" a window comes up with "Create a SOFTWARE CENTER ACCOUNT" title. It made me think that Software Center doesn't use Ubuntu Single Sign On, and I tried to create a separate account (and got some error). The title should say "create Ubuntu Single Sign On account" instead.

Robert Roth (evfool)
Changed in software-center (Ubuntu):
status: New → Confirmed
Vish (vish)
Changed in hundredpapercuts:
importance: Undecided → Low
status: New → Triaged
Changed in software-center (Ubuntu):
importance: Undecided → Low
Revision history for this message
Sergey "Shnatsel" Davidoff (shnatsel) wrote :

Same thing about "Ubuntu Software Center Store account"

Revision history for this message
Aaron Peachey (aaronp) wrote :

Hi Sergey, thanks for reporting this. Could you please confirm the window you are referring to. I looked through the code and also tried to reproduce using latest release (3.1.20) but the window I get refers to 'Ubuntu Single Sign on account'. I've attached a screenshot, could you please confirm if this is the same screen you're talking about?
Thanks!

Robert Roth (evfool)
Changed in software-center (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Sergey "Shnatsel" Davidoff (shnatsel) wrote :

I clicked "review this app" or something like this and got a window with "Create UBUNTU SOFTWARE CENTER account" heading. Screenshot is attached.

Revision history for this message
Sergey "Shnatsel" Davidoff (shnatsel) wrote :

This is still present in 20110301.1 daily build with all updates available from repos to this moment.

Changed in software-center (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
pablomme (pablomme) wrote :

This problem continues to be present as of alpha 3. I'm using the en_GB locale - might this be a problem with the localized version of the dialogue?

Revision history for this message
Aaron Peachey (aaronp) wrote :

I don't think so, because my locale is en_AU and it is mostly the same as en_GB.
I think I can see where the text is coming from but still trying to work out how to fix it.

Revision history for this message
Aaron Peachey (aaronp) wrote :

OK I've looked further into this one and it's not something we can easily fix in Software Centre.
This login/register dialog that we use for this (i.e. the one you're seeing) is actually in ubuntu-sso-client and not software-center. Ubuntu Single Sign On client takes the name of the app that is passed to it and creates a label like this: "Create <appname> Account" so the extent of the info that is provided to that dialog from Software Centre is the app name "Ubuntu Software Center" and the sub-text that is used on the window "To review software or to report abuse you need to sign in to a Ubuntu Single Sign-On account."

Changed in software-center (Ubuntu):
status: Confirmed → Invalid
Revision history for this message
Natalia Bidart (nataliabidart) wrote :

Hello all,

like Aaron says, either the login or register dialog is shown by the ubuntu-sso-client app. This app allows the caller to freely set the text below the header, but not the header itself.

We could improve the DBus API to allow header customization, but that's is definitely a new feature and we're passed feature freeze, so I'll mark this as Wishlist to see if we can cover this on the next cycle.

Thanks!

Changed in ubuntu-sso-client:
status: New → Triaged
importance: Undecided → Wishlist
assignee: nobody → Ubuntu One Desktop+ team (ubuntuone-desktop+)
Revision history for this message
pablomme (pablomme) wrote :

I think that it would suffice to get sso-client to write something along the lines of "Create an Ubuntu single sign-on account for use by <APPNAME>". That would help users realize that this is the same account as used by the other services, and that they need not create a new one if they already have it.

Allowing greater flexibility could actually be counter-productive; greater homogeneity in the appearance of the sso-client dialog should help users recognize it regardless of which application invokes it. It only needs to be clearer at that, i.e., more obviously homogeneous.

Revision history for this message
Natalia Bidart (nataliabidart) wrote :

Hi pablomme,

Thanks for your feedback. Is not that simple to change the header to another string since, for example, Ubuntu One uses a Single Sign-On account but with different terms and conditions, so when a user connects to Ubuntu One, is not only connecting to his single sign-on account but to a more specific one.
What I mean is that, when creating an Ubuntu One account, the text "Create an Ubuntu single sign-on account for use by Ubuntu One" is not correct. And this can be the case for any other app that uses the single sign-on account with customized terms and conditions.

Cheers, Natalia.

Revision history for this message
Nathan Heafner (nathan1465-5) wrote :

i personally think that the terminology should shift to "ubuntu one" ..

signing up for a ubuntu one account gives you a SSO, and continuing to explain the sso/u1 seems pointless. Everything is shifting to the ubuntu one anyways. It seems to me that the SSO term has already started to sunset, and u1 is the new wave.

Revision history for this message
Brian Parma (bj0) wrote :

Also, when you go to File-> Sync Between Computers..., it says to create an 'Ubuntu Software Center Account', which sounds like it is separate from my Ubuntu One account.

Changed in hundredpapercuts:
status: Triaged → Invalid
Changed in ubuntu-sso-client:
status: Triaged → Won't Fix
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