Support proxy

Bug #633280 reported by Alan Pope 🍺🐧🐱 🦄
52
This bug affects 9 people
Affects Status Importance Assigned to Milestone
Ubuntu Single Sign On Client
Fix Released
High
Ubuntu One Client Engineering team
ubuntu-sso-client (Ubuntu)
Fix Released
Medium
Ubuntu One Client Engineering team
ubuntuone-client (Ubuntu)
Fix Released
Undecided
Alejandro J. Cura

Bug Description

Binary package hint: ubuntuone-client

Trying to login or sign up to U1, I open the U1 client from Preferences menu. I then get a popup offering for me to sign up or sign in. There's a captcha in the middle of the window which never loads. I just see a spinning "Loading" thing. I am behind a corporate proxy.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: ubuntuone-client-gnome 1.4.0-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.35-20.29-generic 2.6.35.4
Uname: Linux 2.6.35-20-generic x86_64
NonfreeKernelModules: nvidia wl
Architecture: amd64
Date: Wed Sep 8 16:31:08 2010
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.1)
ProcEnviron:
 LANG=en_GB.utf8
 SHELL=/bin/bash
SourcePackage: ubuntuone-client
UbuntuOnePreferencesLog:
 2010-09-08 16:25:59,971 - ubuntuone-preferences - DEBUG - starting
 2010-09-08 16:26:00,101 - ubuntuone-preferences - DEBUG - got limits: dbus.Dictionary({dbus.String(u'download'): dbus.Int32(2097152), dbus.String(u'upload'): dbus.Int32(2097152)}, signature=dbus.Signature('si'))

Related branches

Revision history for this message
Alan Pope 🍺🐧🐱 🦄 (popey) wrote :
Changed in ubuntu-sso-client (Ubuntu):
assignee: nobody → Ubuntu One Desktop+ team (ubuntuone-desktop+)
importance: Undecided → Medium
status: New → Triaged
Changed in ubuntuone-client (Ubuntu):
importance: Undecided → Medium
status: New → Triaged
assignee: nobody → Ubuntu One Desktop+ team (ubuntuone-desktop+)
Changed in ubuntu-sso-client:
status: New → Invalid
status: Invalid → Triaged
Changed in ubuntuone-client (Ubuntu):
status: Triaged → Invalid
Changed in ubuntu-sso-client:
importance: Undecided → Medium
Changed in ubuntu-sso-client:
assignee: nobody → Ubuntu One Desktop+ team (ubuntuone-desktop+)
Changed in ubuntuone-client (Ubuntu):
assignee: Ubuntu One Desktop+ team (ubuntuone-desktop+) → nobody
importance: Medium → Undecided
Revision history for this message
Alan Pope 🍺🐧🐱 🦄 (popey) wrote :

I'm now at home on the same machine and the captcha still never loads. I am no longer behind a proxy at home.

summary: - U1 Preferences sign up screen, captcha never loads
+ Captcha never loads when behind a proxy
tags: added: desktop+ sso-network u1-natty
removed: maverick
summary: - Captcha never loads when behind a proxy
+ Support proxy
Changed in ubuntu-sso-client:
importance: Medium → High
tags: removed: desktop+ sso-network
Revision history for this message
harmatan (art-sattaya) wrote :

confirmed.
Even with Ubuntu 11.10 i can't use Ubuntu one behind a proxy.

Revision history for this message
Alejandro J. Cura (alecu) wrote :

This bug should be fixed in Precise beta 2.

Changed in ubuntu-sso-client:
milestone: none → 2.99.92
milestone: 2.99.92 → none
status: Triaged → Fix Released
Changed in ubuntuone-client (Ubuntu):
status: Invalid → Fix Released
Changed in ubuntu-sso-client (Ubuntu):
status: Triaged → Fix Released
Changed in ubuntuone-client (Ubuntu):
assignee: nobody → Alejandro J. Cura (alecu)
Revision history for this message
J Phani Mahesh (phanimahesh) wrote :

This bug still exists in precise final release.

Revision history for this message
dobey (dobey) wrote : Re: [Bug 633280] Re: Support proxy

On Sat, 2012-08-04 at 11:09 +0000, J Phani Mahesh wrote:
> This bug still exists in precise final release.

Please clarify how you think this is true. Proxy support is in Ubuntu
12.04, but you must install ubuntuone-client-proxy, then restart
ubuntuone-syncdaemon, for the syncdaemon to be able to use it.

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