[greeter] strange persistent "Enter SIM1 PIN" dialog on Greeter
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu UX |
Fix Committed
|
High
|
Olga Kemmet | ||
indicator-network (Ubuntu) |
Fix Released
|
Critical
|
Antti Kaijanmäki | ||
unity-notifications (Ubuntu) |
Fix Released
|
Undecided
|
Unassigned | ||
unity8 (Ubuntu) |
Invalid
|
Medium
|
Mirco Müller | ||
unity8 (Ubuntu RTM) |
Invalid
|
Medium
|
Mirco Müller |
Bug Description
Build r133 Krillin
I'm not entirely sure how to reproduce this bug but I try to sum up the conditions and how the phone was set up before.
1. Make sure both SIM cards are inserted
2. SIM1 is locked
3. reboot device
4 skip SIM PIN entry
When skipping the SIM PIN entry screen, you can see a small glitch on the top of the screen. It looks like a dialog/snap but it disappears very quickly.
Now, I had my device locked for a while and when I unlocked it via the hard key button a snap decision appeared on top of the greeter saying "Enter SIM PIN1". It is possible to swipe away the greeter screen but then this is it. You are basically stuck.
I managed as well to pull down the notifications menu but the snap stayed on top of that.
It looks like there is there passcode screen in the background and if you want to return back to the greeter you have to lock/unlock the device with the hard key button.
Maybe anyone can reproduce this bug or knows what causes it. Please see attached screenshots for more visual info.
Update:
14.04 r269 krillin
The glitch of briefly appearing dialog still persists. Every time the device is rebooted and user has to enter the SIM PIN.
--------UX comment---------
The desired resolution is that users are presented with the actual SIM PIN screen without the appearing glitch.
Changed in ubuntu-ux: | |
status: | New → Triaged |
description: | updated |
Changed in ubuntu-ux: | |
status: | Triaged → Fix Committed |
summary: |
- [greeter] strange persistant "Enter SIM1 PIN" dialog on Greeter + [greeter] strange persistent "Enter SIM1 PIN" dialog on Greeter |
Changed in indicator-network (Ubuntu): | |
importance: | Undecided → Critical |
assignee: | nobody → Antti Kaijanmäki (kaijanmaki) |
Yeah, so... this is the SIM PIN dialog... before it understands it's actually a fullscreen SIM PIN dialog. Usually it's just a split second between the two, but somehow you got it stuck.
Would be nice to know if you find a way to reproduce. Adding an indicator-network and unity-notifications tasks in the mean time, as it's either i-n keeping the notification up, or maybe i-n crashed and the notification did not get pulled...
Being able to swipe it away would be useful, too, as per bug #1355422.