Phone doesn't establish cellular data connection

Bug #1421162 reported by Jean-Baptiste Lallement
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ofono (Ubuntu)
Expired
Undecided
Unassigned
ofono (Ubuntu RTM)
Incomplete
Undecided
Jean-Baptiste Lallement

Bug Description

I switched several times between operators and 2g/3g settings in system-settings without any Wifi connection, and at some point the phone stopped connecting to a cellular data network (no network in the indicator)

ProblemType: Bug
DistroRelease: Ubuntu RTM 14.09
Package: ofono 1.12.bzr6884+15.04.20150121.1~rtm-0ubuntu1
Uname: Linux 3.4.67 armv7l
ApportVersion: 2.14.7-0ubuntu8
Architecture: armhf
Date: Thu Feb 12 11:05:08 2015
InstallationDate: Installed on 2015-02-11 (0 days ago)
InstallationMedia: Ubuntu Utopic Unicorn (development branch) - armhf (20150211-170913)
SourcePackage: ofono
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :
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Jean-Baptiste Lallement (jibel) wrote :
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Jean-Baptiste Lallement (jibel) wrote :
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :
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Jean-Baptiste Lallement (jibel) wrote :
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Jean-Baptiste Lallement (jibel) wrote :
Tony Espy (awe)
Changed in ofono (Ubuntu):
status: New → Incomplete
Changed in ofono (Ubuntu RTM):
status: New → Incomplete
Revision history for this message
Tony Espy (awe) wrote :

@Jean-Baptiste

This sounds similar to bug #1425987.

A few questions...

What was the SIM configuration you used? Was either SIM locked?

You also mention that you switched several times between operators? How? Did you use the System Settings::Cellular::Carriers page? How many operators were visible?

Can you still reproduce reliably? The key us being able to fix is first being able to reproduce your scenario. I can't really do this from the information provided so far...

Finally, we recently landed a fix for MTK-based modems which should fix some of the problems that occurred when switching between WiFi and mobile-data.

Also, I added a ofono (Ubuntu-RTM) task as you reported this against an RTM image, not vivid.

Changed in ofono (Ubuntu RTM):
assignee: nobody → Jean-Baptiste Lallement (jibel)
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ofono (Ubuntu) because there has been no activity for 60 days.]

Changed in ofono (Ubuntu):
status: Incomplete → Expired
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