| 2015-02-03 01:46:38 |
Bill Filler |
bug |
|
|
added bug |
| 2015-02-03 01:46:52 |
Bill Filler |
bug task added |
|
messaging-app |
|
| 2015-02-03 01:47:01 |
Bill Filler |
bug task added |
|
ubuntu-ux |
|
| 2015-02-03 01:47:22 |
Bill Filler |
bug task added |
|
address-book-app |
|
| 2015-02-03 01:47:35 |
Bill Filler |
bug task added |
|
address-book-app (Ubuntu) |
|
| 2015-02-03 01:47:46 |
Bill Filler |
bug task added |
|
address-book-app (Ubuntu RTM) |
|
| 2015-02-03 01:48:02 |
Bill Filler |
bug task added |
|
canonical-devices-system-image |
|
| 2015-02-03 01:48:14 |
Bill Filler |
tags |
|
ww07 |
|
| 2015-02-03 01:48:26 |
Bill Filler |
address-book-app: importance |
Undecided |
High |
|
| 2015-02-03 01:48:33 |
Bill Filler |
address-book-app: assignee |
|
Renato Araujo Oliveira Filho (renatofilho) |
|
| 2015-02-03 01:48:40 |
Bill Filler |
tags |
ww07 |
usability ww07 |
|
| 2015-02-03 11:01:12 |
Olga Kemmet |
summary |
Empty contact list should provide way to sync contacts |
[address book app] + [dialer app] + [messaging app] Empty contact list should provide way to sync contacts |
|
| 2015-02-03 11:01:16 |
Olga Kemmet |
ubuntu-ux: status |
New |
Triaged |
|
| 2015-02-03 11:01:19 |
Olga Kemmet |
ubuntu-ux: importance |
Undecided |
High |
|
| 2015-02-03 11:01:22 |
Olga Kemmet |
ubuntu-ux: assignee |
|
Olga Kemmet (olga-kemmet) |
|
| 2015-02-06 12:04:50 |
Renato Araujo Oliveira Filho |
branch linked |
|
lp:~renatofilho/messaging-app/import-contacts |
|
| 2015-02-06 12:05:12 |
Renato Araujo Oliveira Filho |
branch linked |
|
lp:~renatofilho/dialer-app/empty-state |
|
| 2015-02-06 12:05:24 |
Renato Araujo Oliveira Filho |
branch linked |
|
lp:~renatofilho/address-book-app/empty-state-on-list-items |
|
| 2015-02-06 12:05:54 |
Renato Araujo Oliveira Filho |
dialer-app: assignee |
|
Renato Araujo Oliveira Filho (renatofilho) |
|
| 2015-02-06 12:05:56 |
Renato Araujo Oliveira Filho |
messaging-app: assignee |
|
Renato Araujo Oliveira Filho (renatofilho) |
|
| 2015-02-12 01:27:01 |
Bill Filler |
tags |
usability ww07 |
usability ww09 |
|
| 2015-02-12 01:27:28 |
Bill Filler |
bug task added |
|
dialer-app (Ubuntu RTM) |
|
| 2015-02-12 01:27:49 |
Bill Filler |
bug task added |
|
messaging-app (Ubuntu RTM) |
|
| 2015-02-12 07:07:49 |
Launchpad Janitor |
branch linked |
|
lp:ubuntu/vivid-proposed/messaging-app |
|
| 2015-02-12 07:08:02 |
Launchpad Janitor |
branch linked |
|
lp:ubuntu/vivid-proposed/address-book-app |
|
| 2015-02-12 07:29:36 |
Launchpad Janitor |
address-book-app (Ubuntu): status |
New |
Fix Released |
|
| 2015-02-12 07:29:42 |
Launchpad Janitor |
messaging-app (Ubuntu): status |
New |
Fix Released |
|
| 2015-02-12 07:29:44 |
Launchpad Janitor |
dialer-app (Ubuntu): status |
New |
Fix Released |
|
| 2015-02-12 12:39:57 |
Renato Araujo Oliveira Filho |
dialer-app: status |
New |
Fix Committed |
|
| 2015-02-12 14:51:10 |
Launchpad Janitor |
branch linked |
|
lp:~renatofilho/address-book-app/fix-1417341-rtm |
|
| 2015-02-12 14:54:24 |
Launchpad Janitor |
branch linked |
|
lp:~renatofilho/messaging-app/fix-1417341-rtm |
|
| 2015-02-12 14:57:06 |
Launchpad Janitor |
branch linked |
|
lp:~renatofilho/dialer-app/fix-1417341-rtm |
|
| 2015-04-10 14:36:06 |
Olga Kemmet |
ubuntu-ux: status |
Triaged |
In Progress |
|
| 2015-04-10 14:40:08 |
Olga Kemmet |
description |
From usability tests:
Contacts' view on the dialer does not have instruction for empty state, and as a result, testers struggled to know how to import the contacts.
Some testers went to the dialer, wanting to sync the contacts so that they could make a phone call. They clicked on the 'Contacts' icon, but there was no empty state instruction, apart from an empty screen with '+add a contact'. One of the tesers had to manually put the contacts in. It took him three days to finally figure out how to sync the contacts.
As discussed, if the contact list is empty we should display a message in the list with a button to setup Google account, similar to how it's done in the address book app. |
From usability tests:
Contacts' view on the dialer does not have instruction for empty state, and as a result, testers struggled to know how to import the contacts.
Some testers went to the dialer, wanting to sync the contacts so that they could make a phone call. They clicked on the 'Contacts' icon, but there was no empty state instruction, apart from an empty screen with '+add a contact'. One of the tesers had to manually put the contacts in. It took him three days to finally figure out how to sync the contacts.
As discussed, if the contact list is empty we should display a message in the list with a button to setup Google account, similar to how it's done in the address book app.
-----------UX comment---------------
Post RTM - Empty states should provide possibilities for users to interact with the app. Users will be educated about the app options and redirected to the correct locations if needed. |
|
| 2015-04-10 14:42:41 |
Olga Kemmet |
attachment added |
|
20150206_empty_state_wireframe_addressbook.png https://bugs.launchpad.net/ubuntu-ux/+bug/1417341/+attachment/4371616/+files/20150206_empty_state_wireframe_addressbook.png |
|
| 2015-04-29 15:29:45 |
Sebastien Bacher |
messaging-app: status |
New |
Fix Released |
|
| 2015-04-29 15:30:41 |
Sebastien Bacher |
dialer-app (Ubuntu RTM): status |
New |
Fix Committed |
|
| 2015-04-29 15:31:11 |
Sebastien Bacher |
address-book-app: status |
New |
Fix Released |
|
| 2015-04-29 15:31:50 |
Sebastien Bacher |
dialer-app: status |
Fix Committed |
Fix Released |
|
| 2015-08-03 11:12:22 |
Olga Kemmet |
ubuntu-ux: status |
In Progress |
Fix Released |
|
| 2015-10-16 14:54:41 |
Pat McGowan |
canonical-devices-system-image: status |
New |
Fix Released |
|
