music app not playing any music

[Ashwin]

The app is not playing any music whatsoever (I've tried .ogg, .mp3 and .m4a). It will find the music and list it in the app, but will not play any song for a single second. This is on a Nexus 7 on OTA-8.

This problem has been persistent on OTA-6 and OTA-7 as well, and on the rc-proposed channel as well, at all times. I have attached some log files and please let me know if you need anything else.

[Victor Thompson (vthompson)]

Hi, Ashwin, I responded earlier to your questions in the mailing list. I would have liked to help you debug this further, but I was unavailable. I apologize. Thanks for taking the time to file this bug and for helping to make Ubuntu better.

Could you share the output of the following two commands--I'd like to determine if the media-hub service is running/installed:

status media-hub
apt-cache policy media-hub

Thanks!

[Jim Hodapp (jhodapp)]

Indeed. We'll get to the bottom of this.

[Ashwin (ashwin-siqi)]

Hi Victor, thanks for your reply. Below are the outputs:

Status media-hub:

---
media-hub start/running, process 2188
---

apt-cache policy media-hub

---
media-hub:
    Installed: 3.3.0+15.04.20151023.3-0ubuntu1
    Candidate: 3.3.0+15.04.20151023.3-0ubuntu1
    Version Table:
  *** 3.3.0+15.04.20151023.3-0ubuntu1 0
             100 /var/lib/dpkg/status
---

Ashwin

On 2015年11月26日 08:30, Victor Thompson wrote:
> Hi, Ashwin, I responded earlier to your questions in the mailing list. I
> would have liked to help you debug this further, but I was unavailable.
> I apologize. Thanks for taking the time to file this bug and for helping
> to make Ubuntu better.
>
> Could you share the output of the following two commands--I'd like to
> determine if the media-hub service is running/installed:
>
> status media-hub
> apt-cache policy media-hub
>
> Thanks!
>

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.