"Ubuntu ISO Testing: New build notification" email was not delivered

[Taihsiang Ho]

I did not get the notification email when waiting for testing of 22.04.1 release candidates a few weeks ago. I did not get the email for the first build of the rc image, and neither the subsequent respins.

I asked some more people who also watch the notification emails of build. I found many us had the issue (4 out of 5, only 1 person got the email).

The candidate of the latest 20.04 point release is on the way. It will be great if we will get the notification email of build this time so we can help to test in timely manner.

= Steps to Reproduce =
1. My launchpad account is taihsiangho, and I went to subscribe some of the products I cared about. For example, "Ubuntu Server Subiquity arm64" of build 437 http://iso.qa.ubuntu.com/qatracker/milestones/437/builds
2. I did get the email notification in the past one year. My last notification email was delivered on Apr 21 2022[1]
3. I checked my spam inbox and I did not find the notification.

= Expected Result =
I will get the email notification of "Ubuntu Server Subiquity arm64" each time when there is a new build.

= Actual Result =
I did not get any notification email of the build of 22.04.1 release candidate.

[1] My last notification message is:
A new build of Ubuntu Server Subiquity arm64 is ready for testing!
Version: 20220421
Link:
http://iso.qa.ubuntu.com/qatracker/milestones/432/builds/247190/testcases

[Taihsiang Ho (tai271828)]

There is kinetic final beta[1] but some people (including myself) did not get the notification still.

[1] https://lists.ubuntu.com/archives/ubuntu-announce/2022-September/000284.html

[Brian Murray (brian-murray)]

E-mail notifications were configured in the ISO tracker - see attached screenshot. Did you subscribe to emails using the new milestone number (439)?

[Taihsiang Ho (tai271828)]

I could be wrong: I thought the subscription is per product rather than milestone number? I subscribed "Ubuntu Server Subiquity arm64" for years and it worked properly (I got the emails of notification) until a few months ago.

The attached image shows my subscription.