Push notifications don't appear when unity is locked

[Michael Zanetti]

When unity is locked, push notifications (the bubbles - for example for Telegram) are not shown. This is different to the behavior for SMS messages which always shows the bubble and also seems wrong. As a user I'd expect the bubbles to appear also when in the greeter (except when the privacy setting prevents that).

[Paty Davila (dizzypaty)]

Independently if the notification is originated in our messaging app or Telegram or any other 3rd party messaging app, the expected behaviour is for the notification to lighten up the screen. Once the display is active, user can interact with the notification bubbles. See the Authentification section in the Notification System specification: https://docs.google.com/document/d/1xDSZ_dnAMAlhgFnnyjJEibaITXjVLp1_pnj_tATNm9I/edit#heading=h.btcq5d9yqfn9

Also, refer to the Screen blanking policy (https://docs.google.com/document/d/1RBoVknCLZ4GQ8E_iVftd3i_KmdxI5d6JrBt7i5EDZO0/edit# . On an idle phone, an incoming notification or system event such as an alarm or incoming call, will unblank the screen for the length of time of the notification or incoming call ringing time. If no user interaction takes place, the screen switches off automatically after the short timeout.

[Pat McGowan (pat-mcgowan)]

Hi can you check if this is a dupe of bug #1507510

[Michael Zanetti (mzanetti)]

Hi Pat, no it is not a dupe of that. There's a subtle difference:

When the screen is locked, the bubbles are not shown, and with that the screen is not lit up. It still puts an entry in the messages-indicator, but does not display the bubble.

The other bug says that if the app is focused behind the greeter, nothing at all will show up.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.