USB ports stop functioning when snd-usb-audio gets initiated

[Andrew G]

when i have my playstation eye connected to my ps3, the usb ports don't work after i login, forcing me to restart the ps3.

[Dan Munckton (munckfish)]

Please create the problem then attach the following log files for us to examine:

/var/log/messages
/var/log/daemon.log
/var/log/kern.log

[Ambricka (petter-ambricka)]

I can confirm this too, and it seems to be audio related.
I don't have a playstation eye, but a couple of other devices with audio input.

With any of them plugged in I can login, then usb dies.
Without plugged in, I can login and still have usb.
Pluggin in after login instantly kills usb.

dmesg after plantronics headset plugin:
[ 146.511642] usb 2-2.1.1: new full speed USB device using ps3-ehci-driver and address 9
[ 146.610795] usb 2-2.1.1: configuration #1 chosen from 1 choice
[ 146.615090] input: Plantronics Plantronics Headset as /devices/ps3_system/sb_05/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/input/input6
[ 146.637969] generic-usb 0003:047F:0CA1.0006: input,hidraw5: USB HID v1.00 Device [Plantronics Plantronics Headset] on usb-sb_05-2.1.1/input3
[ 149.489874] usbcore: registered new interface driver snd-usb-audio
[ 159.956580] 9:2:3: usb_set_interface failed
[ 164.966070] 9:2:3: usb_set_interface failed
[ 169.975794] 9:2:3: usb_set_interface failed
[ 174.985065] 9:2:3: usb_set_interface failed
[ 180.030747] 9:2:3: usb_set_interface failed
[ 185.040056] 9:2:3: usb_set_interface failed
[ 190.049533] 9:2:3: usb_set_interface failed

same thing in /var/log/kern.log
a slight difference in /var/log/messages:
Feb 28 12:52:07 ps3 kernel: [ 146.511642] usb 2-2.1.1: new full speed USB device using ps3-ehci-driver and address 9
Feb 28 12:52:07 ps3 kernel: [ 146.610795] usb 2-2.1.1: configuration #1 chosen from 1 choice
Feb 28 12:52:07 ps3 kernel: [ 146.615090] input: Plantronics Plantronics Headset as /devices/ps3_system/sb_05/usb2/2-2/2-2.1/2-2.1.1/2-2.1.1:1.3/input/input6
Feb 28 12:52:07 ps3 kernel: [ 146.637969] generic-usb 0003:047F:0CA1.0006: input,hidraw5: USB HID v1.00 Device [Plantronics Plantronics Headset] on usb-sb_05-2.1.1/input3
Feb 28 12:52:10 ps3 kernel: [ 149.489874] usbcore: registered new interface driver snd-usb-audio
Feb 28 12:52:14 ps3 pulseaudio[4867]: alsa-util.c: Device front:1 doesn't support sample format s16be, changed to s16le.
Feb 28 12:52:15 ps3 pulseaudio[4867]: alsa-util.c: Unable to load mixer: Invalid argument

/var/log/messages after guitar hero world tour mic plugged in:
Feb 28 13:03:02 ps3 kernel: [ 193.020682] usb 2-2.1.2.2: new full speed USB device using ps3-ehci-driver and address 9
Feb 28 13:03:02 ps3 kernel: [ 193.117296] usb 2-2.1.2.2: configuration #1 chosen from 1 choice
Feb 28 13:03:04 ps3 kernel: [ 194.710494] usbcore: registered new interface driver snd-usb-audio
Feb 28 13:03:07 ps3 pulseaudio[4871]: alsa-util.c: Device hw:1 doesn't support 2 channels, changed to 1.
Feb 28 13:03:07 ps3 pulseaudio[4871]: alsa-util.c: Device hw:1 doesn't support sample format s16be, changed to s16le.

and /var/log/kern.log at the same event:
Feb 28 13:03:02 ps3 kernel: [ 193.020682] usb 2-2.1.2.2: new full speed USB device using ps3-ehci-driver and address 9
Feb 28 13:03:02 ps3 kernel: [ 193.117296] usb 2-2.1.2.2: configuration #1 chosen from 1 choice
Feb 28 13:03:04 ps3 kernel: [ 194.710494] usbcore: registered new interface driver snd-usb-audio

..and usb is killed.

[Ambricka (petter-ambricka)]

Nothing new on this?
This happens with every usb audio device I try to connect.
USB doesn't die until the device is opened.
Test with gdm stopped in console, I plugged in a guitar hero mic, I could still type on my usb keyboard, so I typed 'arecord -l', it showed the mic, and then keyboard was dead.
The mic works fine on a i386 ubuntu jaunty...

Seems like we have a couple of strange bugs in the PS3 port, and some of them seem to be powerpc related, not ps3 specific, but I don't know about this show stopper yet, if it's present on mac too for example...

[Andrew G (andrewwg94)]

this also happened to me when i started ubuntu when i had my Rock Band plugged in. seems to be an audio problem. glad to know it has been fixed for jaunty however.

[Ambricka (petter-ambricka)]

No, it's not fixed at all. :(
i386 jaunty has never been a problem, however ps3 jaunty is as broken as always.
It's definitely an audio problem, that's why I changed the description.
Any usb audio device triggers this bug.

[jeanseb (jeanseb-valette)]

Got the problème each time i plug my edirol UA-25EX.
The card work very fine on amd64 arch.
I'm on jaunty for the two test.

Here from kern.log
---------
Apr 18 19:31:28 ps3 kernel: [ 261.729085] ioctl32(synaptic:3425): Unknown cmd fd(52) cmd(0000530b){t:'S';sz:0} arg(0f234d48) on /dev/pts/1
Apr 18 19:52:42 ps3 kernel: [ 1535.496786] usb 1-2.2.1: new full speed USB device using ps3-ehci-driver and address 6
Apr 18 19:52:42 ps3 kernel: [ 1535.604460] usb 1-2.2.1: configuration #1 chosen from 1 choice
Apr 18 19:52:44 ps3 kernel: [ 1537.896640] usbcore: registered new interface driver snd-usb-audio
Apr 18 19:53:29 ps3 kernel: [ 1582.892536] timeout: still 2 active urbs..
Apr 18 19:53:43 ps3 kernel: [ 1596.984809] 6:2:1: usb_set_interface failed
Apr 18 19:53:48 ps3 kernel: [ 1601.996596] 6:2:1: usb_set_interface failed
Apr 18 19:53:53 ps3 kernel: [ 1607.008598] 6:2:1: usb_set_interface failed
Apr 18 19:53:58 ps3 kernel: [ 1612.020597] 6:2:1: usb_set_interface failed
Apr 18 19:54:03 ps3 kernel: [ 1617.068643] 6:2:1: usb_set_interface failed
Apr 18 19:54:08 ps3 kernel: [ 1622.080590] 6:2:1: usb_set_interface failed
Apr 18 19:54:13 ps3 kernel: [ 1627.092594] 6:2:1: usb_set_interface failed
Apr 18 19:54:18 ps3 kernel: [ 1632.104594] 6:2:1: usb_set_interface failed
Apr 18 19:54:23 ps3 kernel: [ 1637.152643] 6:1:1: usb_set_interface failed
Apr 18 19:54:28 ps3 kernel: [ 1642.164601] 6:1:1: usb_set_interface failed
Apr 18 19:54:33 ps3 kernel: [ 1647.176597] 6:1:1: usb_set_interface failed
Apr 18 19:54:38 ps3 kernel: [ 1652.188596] 6:1:1: usb_set_interface failed
Apr 18 19:54:43 ps3 kernel: [ 1657.236641] 6:1:1: usb_set_interface failed
Apr 18 19:54:48 ps3 kernel: [ 1662.248598] 6:1:1: usb_set_interface failed
Apr 18 19:54:53 ps3 kernel: [ 1667.260597] 6:1:1: usb_set_interface failed
Apr 18 19:54:58 ps3 kernel: [ 1672.272598] 6:1:1: usb_set_interface failed

----
from syslog :
Apr 18 19:52:42 ps3 kernel: [ 1535.496786] usb 1-2.2.1: new full speed USB device using ps3-ehci-driver and address 6
Apr 18 19:52:42 ps3 kernel: [ 1535.604460] usb 1-2.2.1: configuration #1 chosen from 1 choice
Apr 18 19:52:44 ps3 kernel: [ 1537.896640] usbcore: registered new interface driver snd-usb-audio
Apr 18 19:53:21 ps3 pulseaudio[4074]: main.c: Called SUID root and real-time and/or high-priority scheduling was requested in the configuration. However, we lack the necessary priv
ileges:
Apr 18 19:53:21 ps3 pulseaudio[4074]: main.c: We are not in group 'pulse-rt', PolicyKit refuse to grant us the requested privileges and we have no increase RLIMIT_NICE/RLIMIT_RTPRIO resource limits.
Apr 18 19:53:21 ps3 pulseaudio[4074]: main.c: For enabling real-time/high-priority scheduling please acquire the appropriate PolicyKit privileges, or become a member of 'pulse-rt', or increase the RLIMIT_NICE/RLIMIT_RTPRIO resource limits for this user.
Apr 18 19:53:22 ps3 pulseaudio[4077]: alsa-util.c: Device front:1 doesn't support sample format s16be, changed to s16le.
Apr 18 19:53:22 ps3 pulseaudio[4077]: alsa-util.c: Cannot find fallback mixer control "Mic" or mixer control is no combination of switch/volume.
Apr 18 19:53:22 ps3 pulseaudio[4077]: alsa-util.c: Device front:1 doesn't support sa...

[jeanseb (jeanseb-valette)]

i tried 2.6.29 with same config as 2.6.28 official kernel.

USB still works at pluging but running jackd form qjackctrl freeze usb again.

dmesg only show the folling messages :

[ 184.941224] timeout: still 8 active urbs..
[ 194.840243] timeout: still 3 active urbs..
[ 200.852220] timeout: still 8 active urbs..

[jeanseb (jeanseb-valette)]

with ubunut .config file and 2.6.30-rc4 the message from dmesg is :
---
[ 3271.870017] cannot submit datapipe for urb 0, error -28: not enough bandwidth
---

but still hanging usb at running jackd

[jamey0824 (jamesforyst)]

usb_set_interface failed
I get this to running jaunty x64, it works for a while then my computer starts running at a snails pace and i see this message

[zasq (zasq)]

Hello,
I stumbled upon this bug because I have problems with usb-2.0-devices too - a regression after installing the 2.6.28-13-generic kernel. We found out that for many the problem was the alsa-driver, more specific, the snd-hda-intel module. In some versions it breaks the usage of usb2. Has anyone experienced this too? Has anyone gone into this?

[Pinger_45 (pinger-45)]

Hi zasq, i can say i'm experiencing the same problem right now. When i plug my usb microphone in and turn it on, it shows something like "timeout: still 8 active urbs.." in a console and then the usb devices don't work anymore. I have to reboot my system after it. I do hate this problem. I wanted to move to Linux, but as i can't even use my usb microphone and i absolutely need it, i can't do the move at all.