Activity log for bug #1875099

Date Who What changed Old value New value Message
2020-04-25 21:41:07 campus bug added bug
2020-05-07 19:51:38 Norbert bug task added linux (Ubuntu)
2020-05-07 20:00:23 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2020-05-07 20:00:24 Ubuntu Kernel Bot tags crash focal wifi crash eoan focal wifi
2020-05-08 12:05:05 You-Sheng Yang tags crash eoan focal wifi crash eoan focal hwe-networking-wifi wifi
2020-05-08 12:06:15 You-Sheng Yang summary Wifi crashes on 20.04 on Lenovo Legion Y530 RTL8822BE Wifi [10ec:b822] subsystem [17aa:b023] crashes on 20.04 on Lenovo Legion Y530
2020-05-09 09:21:15 campus tags crash eoan focal hwe-networking-wifi wifi apport-collected crash eoan focal hwe-networking-wifi wifi
2020-05-09 09:21:17 campus description After upgrading Ubuntu Mate to 20.04 , my wifi crashed on Lenovo legion Y530. The strange thing is that it connects to the network, i have internet for some time (usually between 1 and 10 minutes) and then it disconnects. After that, the applet shows me something like device not ready and i can only restart the computer to connect. Then it crashes again... I also tried a fresh install with the same results. I used 19.04 and 19.10 on the same laptop as my primary operating system and wifi worked flawlessly. Since I do my work on this laptop i was forced to downgrade back to 19.10 for now. This is my lshw -C network (from 19.10 If I remember correctly it was RTL8822BE also in 20.04) *-network description: Wireless interface product: RTL8822BE 802.11a/b/g/n/ac WiFi adapter vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:07:00.0 logical name: wlp7s0 version: 00 serial: dc:a2:66:80:7d:7d width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=rtw_pci driverversion=5.3.0-46-generic firmware=N/A ip=192.168.0.146 latency=0 link=yes multicast=yes wireless=IEEE 802.11 resources: irq:141 ioport:4000(size=256) memory:a4300000-a430ffff *-network description: Ethernet interface product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:08:00.0 logical name: enp8s0 version: 15 serial: 8c:16:45:e9:e9:a8 capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 firmware=rtl8168h-2_0.0.2 02/26/15 latency=0 link=no multicast=yes port=MII resources: irq:17 ioport:3000(size=256) memory:a4204000-a4204fff memory:a4200000-a4203fff and my lspci -nnk | grep -A2 0280 07:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8822BE 802.11a/b/g/n/ac WiFi adapter [10ec:b822] Subsystem: Lenovo RTL8822BE 802.11a/b/g/n/ac WiFi adapter [17aa:b023] Kernel driver in use: rtw_pci If you think it is necessary, I can try to install 20.04 on an external hard drive and give you some more info from there. After upgrading Ubuntu Mate to 20.04 , my wifi crashed on Lenovo legion Y530. The strange thing is that it connects to the network, i have internet for some time (usually between 1 and 10 minutes) and then it disconnects. After that, the applet shows me something like device not ready and i can only restart the computer to connect. Then it crashes again... I also tried a fresh install with the same results. I used 19.04 and 19.10 on the same laptop as my primary operating system and wifi worked flawlessly. Since I do my work on this laptop i was forced to downgrade back to 19.10 for now. This is my lshw -C network (from 19.10 If I remember correctly it was RTL8822BE also in 20.04) *-network description: Wireless interface product: RTL8822BE 802.11a/b/g/n/ac WiFi adapter vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:07:00.0 logical name: wlp7s0 version: 00 serial: dc:a2:66:80:7d:7d width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=rtw_pci driverversion=5.3.0-46-generic firmware=N/A ip=192.168.0.146 latency=0 link=yes multicast=yes wireless=IEEE 802.11 resources: irq:141 ioport:4000(size=256) memory:a4300000-a430ffff *-network description: Ethernet interface product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:08:00.0 logical name: enp8s0 version: 15 serial: 8c:16:45:e9:e9:a8 capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 firmware=rtl8168h-2_0.0.2 02/26/15 latency=0 link=no multicast=yes port=MII resources: irq:17 ioport:3000(size=256) memory:a4204000-a4204fff memory:a4200000-a4203fff and my lspci -nnk | grep -A2 0280 07:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8822BE 802.11a/b/g/n/ac WiFi adapter [10ec:b822] Subsystem: Lenovo RTL8822BE 802.11a/b/g/n/ac WiFi adapter [17aa:b023] Kernel driver in use: rtw_pci If you think it is necessary, I can try to install 20.04 on an external hard drive and give you some more info from there. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: campus 1207 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: MATE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-05-09 (0 days ago) InstallationMedia: Ubuntu-MATE 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: LENOVO 81FV NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic root=UUID=2ba3f662-50a5-4db8-a5e1-ddaf5e09d5a9 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 RelatedPackageVersions: linux-restricted-modules-5.4.0-29-generic N/A linux-backports-modules-5.4.0-29-generic N/A linux-firmware 1.187 Tags: focal Uname: Linux 5.4.0-29-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 07/18/2018 dmi.bios.vendor: LENOVO dmi.bios.version: 8JCN43WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: LNVNB161216 dmi.board.vendor: LENOVO dmi.board.version: NO DPK dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo Legion Y530-15ICH dmi.modalias: dmi:bvnLENOVO:bvr8JCN43WW:bd07/18/2018:svnLENOVO:pn81FV:pvrLenovoLegionY530-15ICH:rvnLENOVO:rnLNVNB161216:rvrNODPK:cvnLENOVO:ct10:cvrLenovoLegionY530-15ICH: dmi.product.family: Legion Y530-15ICH dmi.product.name: 81FV dmi.product.sku: LENOVO_MT_81FV_BU_idea_FM_Legion Y530-15ICH dmi.product.version: Lenovo Legion Y530-15ICH dmi.sys.vendor: LENOVO
2020-05-09 09:21:18 campus attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1875099/+attachment/5368830/+files/AlsaInfo.txt
2020-05-09 09:21:20 campus attachment added CRDA.txt https://bugs.launchpad.net/bugs/1875099/+attachment/5368831/+files/CRDA.txt
2020-05-09 09:21:21 campus attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1875099/+attachment/5368832/+files/CurrentDmesg.txt
2020-05-09 09:21:23 campus attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1875099/+attachment/5368833/+files/IwConfig.txt
2020-05-09 09:21:24 campus attachment added Lspci.txt https://bugs.launchpad.net/bugs/1875099/+attachment/5368834/+files/Lspci.txt
2020-05-09 09:21:27 campus attachment added Lspci-vt.txt https://bugs.launchpad.net/bugs/1875099/+attachment/5368835/+files/Lspci-vt.txt
2020-05-09 09:21:28 campus attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1875099/+attachment/5368836/+files/Lsusb.txt
2020-05-09 09:21:29 campus attachment added Lsusb-t.txt https://bugs.launchpad.net/bugs/1875099/+attachment/5368837/+files/Lsusb-t.txt
2020-05-09 09:21:31 campus attachment added Lsusb-v.txt https://bugs.launchpad.net/bugs/1875099/+attachment/5368838/+files/Lsusb-v.txt
2020-05-09 09:21:32 campus attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1875099/+attachment/5368839/+files/ProcCpuinfo.txt
2020-05-09 09:21:33 campus attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1875099/+attachment/5368840/+files/ProcCpuinfoMinimal.txt
2020-05-09 09:21:35 campus attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1875099/+attachment/5368841/+files/ProcEnviron.txt
2020-05-09 09:21:37 campus attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1875099/+attachment/5368842/+files/ProcInterrupts.txt
2020-05-09 09:21:38 campus attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1875099/+attachment/5368843/+files/ProcModules.txt
2020-05-09 09:21:40 campus attachment added PulseList.txt https://bugs.launchpad.net/bugs/1875099/+attachment/5368844/+files/PulseList.txt
2020-05-09 09:21:42 campus attachment added RfKill.txt https://bugs.launchpad.net/bugs/1875099/+attachment/5368845/+files/RfKill.txt
2020-05-09 09:21:44 campus attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1875099/+attachment/5368846/+files/UdevDb.txt
2020-05-09 09:21:45 campus attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1875099/+attachment/5368847/+files/WifiSyslog.txt
2020-05-09 09:31:52 campus attachment added got it from dmesg https://bugs.launchpad.net/ubuntu-mate/+bug/1875099/+attachment/5368856/+files/dmesg_wifi_crash
2020-05-09 20:57:05 campus attachment added kernel log from last crash https://bugs.launchpad.net/ubuntu-mate/+bug/1875099/+attachment/5369234/+files/kern.log
2020-05-28 19:52:59 campus attachment added syslog errors from focal https://bugs.launchpad.net/ubuntu-mate/+bug/1875099/+attachment/5378040/+files/syslog_error
2020-08-02 10:59:21 Norbert tags apport-collected crash eoan focal hwe-networking-wifi wifi apport-collected focal
2020-08-03 03:33:30 You-Sheng Yang tags apport-collected focal apport-collected crash eoan focal hwe-networking-wifi wifi
2020-10-30 09:21:57 Kai-Heng Feng marked as duplicate 1872984