Fn-Buttuns for WLAN and secon Monitor don't work since 16.04.2

Bug #1675188 reported by Peter Schlenker
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I have a Notebook Terra Mobile 1513 A.
I have installed Ubuntu Mate 16.04.1 and then updated to 16.04.2
The Fn-Buttons F7 (Monitors) and F11 (WLAN) do not work.
When I klick on standby and then start again, WLAN do not work. Then I have to restart the system.
With Ubuntu 16.04.1 all these functions worked without problems.
---
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: peter 1807 F.... pulseaudio
CurrentDesktop: MATE
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=ae258c2c-41f6-4c6c-a4ab-eb541e0ffd4a
InstallationDate: Installed on 2017-03-21 (44 days ago)
InstallationMedia: Ubuntu-MATE 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: Wortmann_AG TERRA_MOBILE_1513A
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-77-generic root=UUID=615818da-fab0-4171-b85c-fc505c8f02fd ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-77.98-generic 4.4.59
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-77-generic N/A
 linux-backports-modules-4.4.0-77-generic N/A
 linux-firmware 1.157.8
Tags: xenial
Uname: Linux 4.4.0-77-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/25/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.05.03
dmi.board.asset.tag: Tag 12345
dmi.board.name: W950LU
dmi.board.vendor: Clevo
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Clevo
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.05.03:bd09/25/2015:svnWortmann_AG:pnTERRA_MOBILE_1513A:pvr1513A-DE-10010:rvnClevo:rnW950LU:rvrNotApplicable:cvnClevo:ct10:cvrN/A:
dmi.product.name: TERRA_MOBILE_1513A
dmi.product.version: 1513A-DE-10010
dmi.sys.vendor: Wortmann_AG

no longer affects: ubuntu-mate
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1675188

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Peter Schlenker (1959peter) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected xenial
description: updated
Revision history for this message
Peter Schlenker (1959peter) wrote : CRDA.txt

apport information

Revision history for this message
Peter Schlenker (1959peter) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Peter Schlenker (1959peter) wrote : IwConfig.txt

apport information

Revision history for this message
Peter Schlenker (1959peter) wrote : JournalErrors.txt

apport information

Revision history for this message
Peter Schlenker (1959peter) wrote : Lspci.txt

apport information

Revision history for this message
Peter Schlenker (1959peter) wrote : Lsusb.txt

apport information

Revision history for this message
Peter Schlenker (1959peter) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Peter Schlenker (1959peter) wrote : ProcEnviron.txt

apport information

Revision history for this message
Peter Schlenker (1959peter) wrote : ProcInterrupts.txt

apport information

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Peter Schlenker (1959peter) wrote : ProcModules.txt

apport information

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Peter Schlenker (1959peter) wrote : PulseList.txt

apport information

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Peter Schlenker (1959peter) wrote : RfKill.txt

apport information

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Peter Schlenker (1959peter) wrote : UdevDb.txt

apport information

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Peter Schlenker (1959peter) wrote : WifiSyslog.txt

apport information

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Do you have linux-image-extras installed?
What's the output of `dpkg -l | grep linux-image`?

Revision history for this message
Peter Schlenker (1959peter) wrote : Re: [Bug 1675188] Re: Fn-Buttuns for WLAN and secon Monitor don't work since 16.04.2

Hello, Kai-Heng Feng,

here ist the output.

Do you have linux-image-extras installed?
What's the output of `dpkg -l | grep linux-image`?

ii linux-image-4.4.0-31-generic
4.4.0-31.50 amd64 Linux kernel
image for version 4.4.0 on 64 bit x86 SMP
ii linux-image-4.4.0-66-generic
4.4.0-66.87 amd64 Linux kernel
image for version 4.4.0 on 64 bit x86 SMP
ii linux-image-4.4.0-70-generic
4.4.0-70.91 amd64 Linux kernel
image for version 4.4.0 on 64 bit x86 SMP
ii linux-image-4.4.0-71-generic
4.4.0-71.92 amd64 Linux kernel
image for version 4.4.0 on 64 bit x86 SMP
ii linux-image-4.4.0-72-generic
4.4.0-72.93 amd64 Linux kernel
image for version 4.4.0 on 64 bit x86 SMP
ii linux-image-4.4.0-75-generic
4.4.0-75.96 amd64 Linux kernel
image for version 4.4.0 on 64 bit x86 SMP
ii linux-image-4.4.0-77-generic
4.4.0-77.98 amd64 Linux kernel
image for version 4.4.0 on 64 bit x86 SMP
ii linux-image-extra-4.4.0-31-generic
4.4.0-31.50 amd64 Linux kernel
extra modules for version 4.4.0 on 64 bit x86 SMP
ii linux-image-extra-4.4.0-66-generic
4.4.0-66.87 amd64 Linux kernel
extra modules for version 4.4.0 on 64 bit x86 SMP
ii linux-image-extra-4.4.0-70-generic
4.4.0-70.91 amd64 Linux kernel
extra modules for version 4.4.0 on 64 bit x86 SMP
ii linux-image-extra-4.4.0-71-generic
4.4.0-71.92 amd64 Linux kernel
extra modules for version 4.4.0 on 64 bit x86 SMP
ii linux-image-extra-4.4.0-72-generic
4.4.0-72.93 amd64 Linux kernel
extra modules for version 4.4.0 on 64 bit x86 SMP
ii linux-image-extra-4.4.0-75-generic
4.4.0-75.96 amd64 Linux kernel
extra modules for version 4.4.0 on 64 bit x86 SMP
ii linux-image-extra-4.4.0-77-generic
4.4.0-77.98 amd64 Linux kernel
extra modules for version 4.4.0 on 64 bit x86 SMP
ii linux-image-generic 4.4.0.77.83
amd64 Generic Linux kernel image
peter@peter-TERRA-MOBILE-1513A:~$

Am 12.05.2017 um 18:41 schrieb Kai-Heng Feng:
> Do you have linux-image-extras installed?
> What's the output of `dpkg -l | grep linux-image`?
>

--
Peter Schlenker
Pastor
Eichhof 23
34359 Reinhardshagen
Tel. 05544 290
Mobil 0176 96103364
www.efg-reinhardshagen.de

Revision history for this message
Peter Schlenker (1959peter) wrote :

I don't know whether linux-image-extras are installed.

It's not a big problem for me, that the fn-buttons for WLAN and second
monitor do not work.

But it is interesting, that in ubuntu 16.04. it was ok.

Thank You for Your support.

Peter Schlenker

Am 12.05.2017 um 18:41 schrieb Kai-Heng Feng:
> Do you have linux-image-extras installed?
> What's the output of `dpkg -l | grep linux-image`?
>

--
Peter Schlenker
Pastor
Eichhof 23
34359 Reinhardshagen
Tel. 05544 290
Mobil 0176 96103364
www.efg-reinhardshagen.de

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Can you boot with earlier version linux kernel? Like 4.4.0-31-generic.

Revision history for this message
Peter Schlenker (1959peter) wrote :

I think this is too difficult for me. I try to live without the terminal.

Since 2014 I work with Linux (Mint or Ubuntu/Mate).

Linux is great. I work as a pastor in a Baptist Church. There is enough
software on linux to do my job.

I will wait until it is upgraded to 16.04.3. I hope it will support all
FN-buttons.

Maybe in 2018 I will install the new Ubuntu Gnome 18.04.

Thank You for Your support.

Peter Schlenker from Germany

Am 12.05.2017 um 20:22 schrieb Kai-Heng Feng:
> Can you boot with earlier version linux kernel? Like 4.4.0-31-generic.
>

--
Peter Schlenker
Pommernstr. 25
34497 Korbach
Tel. 05631/1265
Mobil 0176/96103364

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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