Freeze after suspend
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| linux (Ubuntu) |
Expired
|
Undecided
|
Unassigned | ||
Bug Description
Hello there,
I came back from here and start the computer, which was suspended. I filled my password, enter into my account and then froze, I could not do anything neither the keyboard nor the mouse, was totally frozen.
I waited a few minutes, there was no change and then I tried enforced restart by Alt + Print Screen + B.
Very rarely I have exactly this problem, but I never knew exactly what you might needed as log files and information, so I proceed further to the next time. This time I decided to cooperate.
I don't know what exactly should I provide, except /var/log/kern.log , so I attached it. Here is a note: I looked at this log file and would like to point that everything started right here:
Nov 23 18:09:28 PC kernel: [43931.580063] PM: Syncing filesystems ... done.
It seems I started my PC at 18:09:28 .
I'll be glad if you helped to discover where the problem comes from.
My distribution is Ubuntu MATE 16.10, up-to-date.
| no longer affects: | ubuntu-mate |
| Brad Figg (brad-figg) wrote Missing required logs. | #2 |
| Changed in linux (Ubuntu): | |
| status: | New → Incomplete |
| Launchpad Janitor (janitor) wrote | #3 |
| Changed in linux (Ubuntu): | |
| status: | Incomplete → Expired |
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1644295
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.