Screen gets black for a couple of seconds

Bug #1634521 reported by Etamuk
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Almost every day my screen gets black for a couple of seconds. I took a look in kern.log and every time the screen gets black This entries are noticed:

kernel: [14180.683947] [drm:intel_cpu_fifo_underrun_irq_handler [i915]] *ERROR* CPU pipe A FIFO underrun

kernel: [13965.493695] [drm:intel_cpu_fifo_underrun_irq_handler [i915]] *ERROR* CPU pipe A FIFO underrun

If you need more information please contact me.

My system:
Ubuntu MATE 16.10 64 bit
Kernel: 4.8.0-22-generic
Grafics: Intel onboard GPU
CPU: Intel i5 6500 Skylake series
---
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D0p: onno 1705 F...m pulseaudio
 /dev/snd/controlC0: onno 1705 F.... pulseaudio
CurrentDesktop: MATE
DistroRelease: Ubuntu 16.10
HibernationDevice: RESUME=UUID=4ab870f9-546d-41c8-85b2-b387cb2eb826
InstallationDate: Installed on 2016-10-13 (4 days ago)
InstallationMedia: Ubuntu-MATE 16.10 "Yakkety Yak" - Release amd64 (20161012.1)
IwConfig:
 lo no wireless extensions.

 enp0s31f6 no wireless extensions.
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 013: ID 045e:00cb Microsoft Corp. Basic Optical Mouse v2.0
 Bus 001 Device 012: ID 046a:0023 Cherry GmbH CyMotion Master Linux Keyboard G230
 Bus 001 Device 011: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: MSI MS-7980
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-22-generic root=UUID=9711b817-36c5-4696-984b-d2b24f244bb4 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0
RelatedPackageVersions:
 linux-restricted-modules-4.8.0-22-generic N/A
 linux-backports-modules-4.8.0-22-generic N/A
 linux-firmware 1.161
RfKill:

Tags: yakkety
Uname: Linux 4.8.0-22-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/23/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.70
dmi.board.asset.tag: Default string
dmi.board.name: Z170I GAMING PRO AC (MS-7980)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.70:bd05/23/2016:svnMSI:pnMS-7980:pvr1.0:rvnMSI:rnZ170IGAMINGPROAC(MS-7980):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.name: MS-7980
dmi.product.version: 1.0
dmi.sys.vendor: MSI

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1634521

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Etamuk (trmfach) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected yakkety
description: updated
Revision history for this message
Etamuk (trmfach) wrote : CRDA.txt

apport information

Revision history for this message
Etamuk (trmfach) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Etamuk (trmfach) wrote : JournalErrors.txt

apport information

Revision history for this message
Etamuk (trmfach) wrote : Lspci.txt

apport information

Revision history for this message
Etamuk (trmfach) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Etamuk (trmfach) wrote : ProcEnviron.txt

apport information

Revision history for this message
Etamuk (trmfach) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Etamuk (trmfach) wrote : ProcModules.txt

apport information

Revision history for this message
Etamuk (trmfach) wrote : PulseList.txt

apport information

Revision history for this message
Etamuk (trmfach) wrote : UdevDb.txt

apport information

Revision history for this message
Etamuk (trmfach) wrote : WifiSyslog.txt

apport information

Etamuk (trmfach)
Changed in ubuntu-mate:
status: New → Confirmed
Changed in linux (Ubuntu):
status: Incomplete → New
no longer affects: ubuntu-mate
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Norbert (nrbrtx)
tags: removed: black gpu intel kernel screen yakkety
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