Upgrade to HPLIP 3.15.11

Bug #1517494 reported by moma on 2015-11-18
22
This bug affects 4 people
Affects Status Importance Assigned to Milestone
hplip (Ubuntu Linaro Evaluation Build)
Undecided
Unassigned

Bug Description

Hello,
Please provide a package for HPLIP version 3.15.11.
It has many bugfixes and improvements for Ubuntu 15.10.

Ref: http://hplipopensource.com/hplip-web/install/install/
and
http://news.softpedia.com/news/hp-linux-imaging-and-printing-driver-update-with-support-for-ubuntu-15-10-496260.shtml

Revision history for this message
Dejan Milosavljevic (dejanmilo) wrote :

Here the same. My Hplip 3.5.7 is broken and can not be installed. And a manual installation of the 3.5.11 hangs. I can't print and scan...

Revision history for this message
Gaurav Sood (gaurav-sood) wrote :

please provide us with the details. What point it hangs so that we can debug the issue

Revision history for this message
Dejan Milosavljevic (dejanmilo) wrote :

I downloaded the install-script hplip-3.15.11.run from http://hplipopensource.com/ and started the installation on the shell with "sh hplip-3.15.11.run. The script starts and asked some questions. I answered everything with pressing the Enter-button ( = use default settings ). Then the script asks for my sudo password. After typing the sudo password, the script hangs. Nothing happens. I waited for hours ( left the script while I was shopping... ). Then I aborted with Ctrl + C.

I found a directory "hplip-3.15.11", which was created after calling the install-script and there inside a logfile, which contains the following (nothing helpfull):

hplip-install[11357]: info: :
hplip-install[11357]: info: :[01mHP Linux Imaging and Printing System (ver. 3.15.11)[0m
hplip-install[11357]: info: :[01mHPLIP Installer ver. 5.1[0m
hplip-install[11357]: info: :
hplip-install[11357]: info: :Copyright (c) 2001-15 HP Development Company, LP
hplip-install[11357]: info: :This software comes with ABSOLUTELY NO WARRANTY.
hplip-install[11357]: info: :This is free software, and you are welcome to distribute it
hplip-install[11357]: info: :under certain conditions. See COPYING file for more details.
hplip-install[11357]: info: :
hplip-install[11357]: info: :Installer log saved in: [01mhplip-install_Sun-22-Nov-2015_15:09:46.log[0m
hplip-install[11357]: info: :
hplip-install[11357]: info: :
note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.
hplip-install[11357]: info: :
hplip-install[11357]: info: :
hplip-install[11357]: info: :[01mINSTALLATION MODE[0m
hplip-install[11357]: info: :[01m-----------------[0m
hplip-install[11357]: info: :Automatic mode will install the full HPLIP solution with the most common options.
hplip-install[11357]: info: :Custom mode allows you to choose installation options to fit specific requirements.
hplip-install[11357]: info: :
Initializing. Please wait...
hplip-install[11357]: info: :
hplip-install[11357]: info: :
hplip-install[11357]: info: :[01mINTRODUCTION[0m
hplip-install[11357]: info: :[01m------------[0m
hplip-install[11357]: info: :This installer will install HPLIP version 3.15.11 on your computer.
hplip-install[11357]: info: :Please close any running package management systems now (YaST, Adept, Synaptic, Up2date, etc).
hplip-install[11357]: info: :
hplip-install[11357]: info: :
hplip-install[11357]: info: :[01mDISTRO/OS CONFIRMATION[0m
hplip-install[11357]: info: :[01m----------------------[0m
hplip-install[11357]: info: :Distro appears to be Ubuntu 15.10.

hplip-install[11357]: info: :
hplip-install[11357]: info: :
hplip-install[11357]: info: :[01mENTER USER PASSWORD[0m
hplip-install[11357]: info: :[01m-------------------[0m
hplip-install[11357]: info: :
error: Aborted.

This is the point, where I pressed Ctrl + C.

Revision history for this message
Dejan Milosavljevic (dejanmilo) wrote :

I found the following bug report: https://answers.launchpad.net/hplip/+question/274669 - this what happens here on my computer.
Will try the solution which is decribed there and give feedback.

Revision history for this message
Keha (keha) wrote :

Driver 3.15.11 working fine, bug in install script.

Revision history for this message
Dejan Milosavljevic (dejanmilo) wrote :

Manual installation of the print driver worked, but not the binary plugin. The problem is installing hp-plugin. Install script is buggy. This here helped me (ubuntu 15.10 64-bit, hplip 3.5.11):
https://bugs.launchpad.net/hplip/+bug/1486731/comments/10

Revision history for this message
Keha (keha) wrote :

Yes, process installing plugin not responding after license agreement. Thanks for finding solutions :)

Revision history for this message
Dejan Milosavljevic (dejanmilo) wrote :

It's not a solution - it's a workaround. :-)
A solution would it be, if we would have a working installation package in Ubuntu.

Revision history for this message
Niklas Vainio (nvainio+launchpad) wrote :

I first tried installing 3.15.11 because my scanner stopped working. Then I removed the hplip package, reinstalled the original hplip 3.15.7 and run hp-setup. Scanner works now.

Revision history for this message
goutam (goutamkk) wrote :

We are working on the fix. While we work on it please find the work around provided by Sergey here https://bugs.launchpad.net/hplip/+bug/1521006.

We apologize for the inconvenience

Changed in hplip:
status: New → Fix Committed
affects: hplip → hplip (Ubuntu Linaro Evaluation Build)
Changed in hplip (Ubuntu Linaro Evaluation Build):
status: Fix Committed → Invalid
To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers