network-manager Down after Laptop Suspend mode

Bug #1639699 reported by Yowu Yu
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu GNOME
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network-manager (Ubuntu)
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Bug Description

I installed Ubuntu Gnome 16.10 in Dell XPS-13 (9350)

network-manager does not function properly when latop re-opened.(can't use network. but IP address is still allocated.) After executing the following command, the network runs again. "sudo service network-manager restart"

$ lspci
00:00.0 Host bridge: Intel Corporation Skylake Host Bridge/DRAM Registers (rev 08)
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 520 (rev 07)
00:04.0 Signal processing controller: Intel Corporation Skylake Processor Thermal Subsystem (rev 08)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0 (rev 21)
00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #1 (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)
00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev 21)
00:1c.0 PCI bridge: Intel Corporation Device 9d10 (rev f1)
00:1c.4 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #5 (rev f1)
00:1c.5 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #6 (rev f1)
00:1d.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #9 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point-LP LPC Controller (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
3a:00.0 Network controller: Broadcom Limited BCM4350 802.11ac Wireless Network Adapter (rev 08)
3b:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01)
3c:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller (rev 01)

Tags: gnome-3.20
Revision history for this message
Yowu Yu (uyu423) wrote :
Download full text (4.4 KiB)

$ dmesg (after laptop re-opened)

[ 6107.785918] brcmf_cfg80211_reg_notifier: not a ISO3166 code (0x30 0x30)
[ 6111.402100] PM: Syncing filesystems ... done.
[ 6111.416451] PM: Preparing system for sleep (mem)
[ 6111.416746] Freezing user space processes ... (elapsed 0.002 seconds) done.
[ 6111.418994] Double checking all user space processes after OOM killer disable... (elapsed 0.000 seconds)
[ 6111.419176] Freezing remaining freezable tasks ... (elapsed 0.001 seconds) done.
[ 6111.420575] PM: Suspending system (mem)
[ 6111.420616] Suspending console(s) (use no_console_suspend to debug)
[ 6111.567512] PM: suspend of devices complete after 146.701 msecs
[ 6111.590253] PM: late suspend of devices complete after 22.736 msecs
[ 6111.591129] brcmfmac 0000:3a:00.0: System wakeup enabled by ACPI
[ 6111.591994] xhci_hcd 0000:00:14.0: System wakeup enabled by ACPI
[ 6111.634286] PM: noirq suspend of devices complete after 44.028 msecs
[ 6111.634981] ACPI: Preparing to enter system sleep state S3
[ 6111.678624] ACPI : EC: EC stopped
[ 6111.678625] PM: Saving platform NVS memory
[ 6111.678746] Disabling non-boot CPUs ...
[ 6111.680308] smpboot: CPU 1 is now offline
[ 6111.695493] Broke affinity for irq 278
[ 6111.695500] Broke affinity for irq 284
[ 6111.697268] smpboot: CPU 2 is now offline
[ 6111.719365] Broke affinity for irq 1
[ 6111.719371] Broke affinity for irq 8
[ 6111.719375] Broke affinity for irq 9
[ 6111.719379] Broke affinity for irq 12
[ 6111.719382] Broke affinity for irq 14
[ 6111.719386] Broke affinity for irq 16
[ 6111.719390] Broke affinity for irq 17
[ 6111.719395] Broke affinity for irq 51
[ 6111.719404] Broke affinity for irq 122
[ 6111.719438] Broke affinity for irq 275
[ 6111.719446] Broke affinity for irq 278
[ 6111.719451] Broke affinity for irq 284
[ 6111.720495] smpboot: CPU 3 is now offline
[ 6111.741927] ACPI: Low-level resume complete
[ 6111.742035] ACPI : EC: EC started
[ 6111.742035] PM: Restoring platform NVS memory
[ 6111.744140] Enabling non-boot CPUs ...
[ 6111.766126] x86: Booting SMP configuration:
[ 6111.766126] smpboot: Booting Node 0 Processor 1 APIC 0x2
[ 6111.770028] cache: parent cpu1 should not be sleeping
[ 6111.770204] CPU1 is up
[ 6111.798358] smpboot: Booting Node 0 Processor 2 APIC 0x1
[ 6111.801472] cache: parent cpu2 should not be sleeping
[ 6111.801834] CPU2 is up
[ 6111.822491] smpboot: Booting Node 0 Processor 3 APIC 0x3
[ 6111.825648] cache: parent cpu3 should not be sleeping
[ 6111.826087] CPU3 is up
[ 6111.833761] ACPI: Waking up from system sleep state S3
[ 6113.074185] xhci_hcd 0000:00:14.0: System wakeup disabled by ACPI
[ 6113.074326] PM: noirq resume of devices complete after 61.639 msecs
[ 6113.082377] PM: early resume of devices complete after 7.928 msecs
[ 6113.082674] usb usb1: root hub lost power or was reset
[ 6113.082678] usb usb2: root hub lost power or was reset
[ 6113.082753] brcmfmac 0000:3a:00.0: System wakeup disabled by ACPI
[ 6113.085824] rtc_cmos 00:01: System wakeup disabled by ACPI
[ 6113.086834] brcmf_fil_cmd_data: bus is down. we have nothing to do.
[ 6113.086855] brcmf_fil_cmd_data: bus is down. we have nothing to do.
[ 6113.094048] [drm] GuC firmware load skipped
...

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Revision history for this message
Yowu Yu (uyu423) wrote :

$ dmesg (After executing 'sudo service network-manager restart')

[ 6123.662754] IPv6: ADDRCONF(NETDEV_CHANGE): wlp58s0: link becomes ready
[ 6171.294759] xhci_hcd 0000:00:14.0: xHC is not running.
[ 6174.234416] brcmf_cfg80211_reg_notifier: not a ISO3166 code (0x30 0x30)
[ 6174.604156] IPv6: ADDRCONF(NETDEV_UP): wlp58s0: link is not ready
[ 6174.779951] IPv6: ADDRCONF(NETDEV_UP): wlp58s0: link is not ready
[ 6183.668692] IPv6: ADDRCONF(NETDEV_CHANGE): wlp58s0: link becomes ready
[ 6192.098950] xhci_hcd 0000:00:14.0: Port resume took longer than 20000 msec, port status = 0x400603

Revision history for this message
Aron Xu (happyaron) wrote :

Would you mind to confirm whether there is wpa_supplicant process running after suspend/resume?

Revision history for this message
Yowu Yu (uyu423) wrote :

It seems that this issue has been resolved a few days ago.

Revision history for this message
Yowu Yu (uyu423) wrote :

before suspend
ps -ef | grep wpa_supplicant
root 1054 1 0 15:29 ? 00:00:00 /sbin/wpa_supplicant -u -s -O /run/wpa_supplicant
uyu423 13023 12933 0 16:41 pts/0 00:00:00 grep --color=auto --exclude-dir=.bzr --exclude-dir=CVS --exclude-dir=.git --exclude-dir=.hg --exclude-dir=.svn wpa_supplicant

after resume
ps -ef | grep wpa_supplicant
root 1054 1 0 15:29 ? 00:00:00 /sbin/wpa_supplicant -u -s -O /run/wpa_supplicant
uyu423 13884 12933 0 16:42 pts/0 00:00:00 grep --color=auto --exclude-dir=.bzr --exclude-dir=CVS --exclude-dir=.git --exclude-dir=.hg --exclude-dir=.svn wpa_supplicant

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