Unable to install new language through Regional & Language

Bug #1243329 reported by Forage
22
This bug affects 5 people
Affects Status Importance Assigned to Milestone
Ubuntu GNOME
New
Undecided
Unassigned

Bug Description

The "Regional & Language" section of the gnome-control-center provides means to install additional languages but fails to actually install them. No error is presented but when running the control center from the terminal will give you the following:

---------------------------------------------------------------------------------
(gnome-control-center:24913): common-cc-panel-WARNING **: Language nl not installed, trying to intall it

(gnome-control-center:24913): common-cc-panel-WARNING **: Error getting PackageKit transaction ID: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/dbus/service.py", line 654, in _message_cb
    (candidate_method, parent_method) = _method_lookup(self, method_name, interface_name)
  File "/usr/lib/python3/dist-packages/dbus/service.py", line 246, in _method_lookup
    raise UnknownMethodException('%s is not a valid method of interface %s' % (method_name, dbus_interface))
dbus.exceptions.UnknownMethodException: org.freedesktop.DBus.Error.UnknownMethod: Unknown method: GetTid is not a valid method of interface org.freedesktop.PackageKit
---------------------------------------------------------------------------------

Steps to reproduce:
1) Open the "Regional & Language" section in the control center
2) Click on "Language"
3) Click on "Install..."
4) Select a language and press "Done"

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: gnome-control-center 1:3.8.5-0ubuntu1~saucy1 [origin: LP-PPA-gnome3-team-gnome3]
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
Date: Tue Oct 22 19:40:25 2013
EcryptfsInUse: Yes
InstallationDate: Installed on 2013-10-19 (3 days ago)
InstallationMedia: This
MarkForUpload: True
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)
usr_lib_gnome-control-center: deja-dup 27.3.1-0ubuntu1

Revision history for this message
Forage (forage) wrote :
Revision history for this message
Forage (forage) wrote :

Why has this bug been marked a duplicate of bug #1368712? If the issues are the same then it would be the other way around, bug #1368712 being a duplicate of this one. If you read more closely you'll find that the issue is not the same in the first place. In case of bug #1368712 you are not seeing additional languages to select, this bug is about being able to select them but not triggering an installation of those languages.

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