Apps failing to load on M10 (OTA13) by using a SD card

[FionaC]

Over the last few months, apps have started failing to start on my M10.

Apps affected currently:
- camera (stops at 'Loading...' screen),
- gallery (stops at 'Gallery' splash screen),
- document viewer (stops with white screen and 'Documents' header)

I have had issues with Telegram too, which now just goes to a white screen, but that may stem from setup problems I have with the app on my M10 and E4.5 (see https://bugs.launchpad.net/unity-webapps-telegram/+bug/1626728)

I had hoped OTA13 would fix it, but sadly not.

[FionaC (fmcox)]

UPDATE: Depsite a full wipe (which led to partition issues, and then to a full reflash to Android and back to UT!), the issues with my apps persist and now the Music app has stopped working too. It just hangs on the initial screen, not even loading any tracks or artwork.

[FionaC (fmcox)]

SOLVED! It turns out that these issues were being caused by my SD card, which had failed. (it was a Samsung, so I am glad it didn't explode 😉

[Torsten Franz (torsten.franz)]

Hi FionaC,

do you know if the SD card has an issue or is this card working in other devices. When it is only an issue with the M10 can you provide technical data of the SD Card?

Thanks,
Torsten

[FionaC (fmcox)]

Hi Torsten,

The card was only ever used in the M10, so I can't tell I'm afraid.

The card was a Samsung 64 GB Evo MicroSDXC UHS-I Grade 1 Class 10 Memory Card, which had been used for less than three months. (https://www.amazon.co.uk/gp/product/B00J29FF4G/ref=oh_aui_detailpage_o08_s00?ie=UTF8&psc=1)

Amazon gave me a replacement, which is now in the M10. So far so good, though it hasn't been used as much yet. I'll be sure to post if the second one fails (and won't be trying a third Samsung card!)

Fiona