Difficulties following email guides. (Postfix/Dovecot)

Bug #75215 reported by Jo-Erlend Schinstad
8
Affects Status Importance Assigned to Milestone
Ubuntu Documentation
Fix Released
Medium
Unassigned

Bug Description

I'm configuring an email service, and I'm a complete newbie at this. First, I followed the guide at https://help.ubuntu.com/community/MailServer

I'm not configuring mail filtering, webmail og mailing lists. Only Mail Transfer Agent and Mail Delivery Agent. The first thing the guide tells me to do, is configure postfix. There is a guide, and I follow it. The next thing, then, is to configure Dovecot. I follow that guide too, until suddenly I read this: «(If you installed Postfix with instructions from the [WWW] previous wiki, then chose mbox.)»...

Problem is, I want to have Maildir. The guide does not tell me why I shouldn't choose Maildir, and it does not explain how I can configure postfix so I can use Maildir.

I told #Ubuntu-docs about this, and mdke gave me another link: https://help.ubuntu.com/ubuntu/serverguide/C/email-services.html

However, I discover it has the same problem, only using different words: «You should configure your Mail Trasport Agent (MTA) to transfer the incoming mail to this type of mailbox if it is different from the one you have configured.»

I still don't know how I can configure postfix correctly. I also think both guides should tell the user to run one command at a time, instead of just copying all of them and pasting.

Revision history for this message
Rich Johnson (nixternal) wrote :

Confirmed. We need to get someone with some mail server experience to look this over for our next doc release.

Changed in ubuntu-doc:
importance: Undecided → Medium
status: Unconfirmed → Confirmed
Revision history for this message
Adam Sommer (asommer) wrote :

Here's a patch that I think may document the mailformat issue.

Phil Bull (philbull)
Changed in ubuntu-doc:
status: Confirmed → In Progress
Revision history for this message
Bhuvan Arumugam (bhuvan) wrote :

Thank you Adam Sommer. Committed this patch in r4343.

Changed in ubuntu-doc:
status: In Progress → Fix Committed
Matthew East (mdke)
Changed in ubuntu-doc:
status: Fix Committed → Fix Released
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