Cannot install Ubuntu 24.10 on ASUS Laptop
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Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
ubuntu-desktop-provision |
Incomplete
|
Undecided
|
Unassigned |
Bug Description
Hello,
Today I tried to install Ubuntu on my personal computer, but something went wrong.
The first time I ran into this, I had no clue what it could be. After a couple tries I finally came to the problem, that GRUB could not install, so I installed it manually.
This time, everything was going smooth, until I got another error. I opened the command box in the installer, and I have seen something, "raise NotExclusiveError from exc" and "curtin.
The last thing I saw in the prompt was "curtin command install".
I have no other idea for what this could mean. It would be an honor for someone to help.
Thank you
Edit: I have tried installing Ubuntu 24.04.1 LTS on another laptop with the same USB, and it worked flawlessly, but I tried to on my personal computer, and it did not work either. I then tried to burn the Ubuntu 24.10 copy on the disk, but it also did not work for my personal computer. I am pretty desperate for answers.
description: | updated |
Thank you for your bug report Could you add the logs from/var/ log/installer after getting the problem or use 'sudo ubuntu-bug ubuntu- desktop- bootstrap' to report the issue (which would automatically include the needed informations)?