ubuntu-desktop-provision

installation - unknown error

Bug #2078352 reported by Tobias Maly

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6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-desktop-provision
Incomplete
Undecided
Unassigned

Bug Description

Hi,
I want to install Ubuntu 24.04 LTS alongside with Windows 8.1 (because of some applications). When the installer loads, it says "We're sorry, but we're not sure what the error is. You can try restarting your computer and start the installation process again. You can can also report the issue." I've tried installing Ubuntu first and Ubuntu was working, but Windows somehow broke the system and I couldn't boot into Ubuntu. I even tried restarting the PC too. What should I do?

UPDATE: Sometimes I get into language choosing, but when I click "next" it endlessly spins (as you can see on picture)

See original description
Revision history for this message
Tobias Maly (wizeplayz) wrote :
description: updated
description: updated
Revision history for this message
Tobias Maly (wizeplayz) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report Could you add the logs from/var/log/installer after getting the problem or use 'sudo ubuntu-bug ubuntu-desktop-bootstrap' to report the issue (which would automatically include the needed informations)?

Changed in ubuntu-desktop-provision:
status: New → Incomplete
Revision history for this message
Tobias Maly (wizeplayz) wrote :

Hi,
sorry for late response. Unfortunately, I've already managed to install Ubuntu 22.04 LTS and install 24.04 LTS from there. It works just fine, so thank you for your try to help me :D

Have a nice day.

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