ubuntu installation crashes while copying files

Bug #2071347 reported by Roqeeb Obadara

This bug report will be marked for expiration in 29 days if no further activity occurs. (find out why)

6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-desktop-provision
Incomplete
Undecided
Unassigned

Bug Description

I keep getting error with no specific cause when installing ubuntu on my hard drive. The error occurs while copying files. The version I'm installing is 24.04.

Revision history for this message
Roqeeb Obadara (obadara16) wrote :
Download full text (143.3 KiB)

Jun 27 11:48:03 ubuntu subiquity_event.3661[3661]: subiquity/load_cloud_config/extract_autoinstall:
Jun 27 11:48:06 ubuntu subiquity_event.3661[3661]: subiquity/load_cloud_config/extract_autoinstall:
Jun 27 11:48:06 ubuntu subiquity_event.3661[3661]: subiquity/Early/apply_autoinstall_config:
Jun 27 11:48:06 ubuntu subiquity_event.3661[3661]: subiquity/Early/apply_autoinstall_config:
Jun 27 11:48:06 ubuntu subiquity_event.3661[3661]: subiquity/Reporting/apply_autoinstall_config:
Jun 27 11:48:06 ubuntu subiquity_event.3661[3661]: subiquity/Reporting/apply_autoinstall_config:
Jun 27 11:48:06 ubuntu subiquity_event.3661[3661]: subiquity/Error/apply_autoinstall_config:
Jun 27 11:48:06 ubuntu subiquity_event.3661[3661]: subiquity/Error/apply_autoinstall_config:
Jun 27 11:48:06 ubuntu subiquity_event.3661[3661]: subiquity/Userdata/apply_autoinstall_config:
Jun 27 11:48:06 ubuntu subiquity_event.3661[3661]: subiquity/Userdata/apply_autoinstall_config:
Jun 27 11:48:06 ubuntu subiquity_event.3661[3661]: subiquity/Package/apply_autoinstall_config:
Jun 27 11:48:06 ubuntu subiquity_event.3661[3661]: subiquity/Package/apply_autoinstall_config:
Jun 27 11:48:06 ubuntu subiquity_event.3661[3661]: subiquity/Debconf/apply_autoinstall_config:
Jun 27 11:48:06 ubuntu subiquity_event.3661[3661]: subiquity/Debconf/apply_autoinstall_config:
Jun 27 11:48:06 ubuntu subiquity_event.3661[3661]: subiquity/Kernel/apply_autoinstall_config:
Jun 27 11:48:06 ubuntu subiquity_event.3661[3661]: subiquity/Kernel/apply_autoinstall_config:
Jun 27 11:48:06 ubuntu subiquity_event.3661[3661]: subiquity/Zdev/apply_autoinstall_config:
Jun 27 11:48:06 ubuntu subiquity_event.3661[3661]: subiquity/Zdev/apply_autoinstall_config:
Jun 27 11:48:06 ubuntu subiquity_event.3661[3661]: subiquity/Ad/apply_autoinstall_config:
Jun 27 11:48:06 ubuntu subiquity_event.3661[3661]: subiquity/Ad/apply_autoinstall_config:
Jun 27 11:48:06 ubuntu subiquity_event.3661[3661]: subiquity/Late/apply_autoinstall_config:
Jun 27 11:48:06 ubuntu subiquity_event.3661[3661]: subiquity/Late/apply_autoinstall_config:
Jun 27 11:50:28 ubuntu subiquity_event.3661[3661]: subiquity/Ad/has_support_GET:
Jun 27 11:50:46 ubuntu subiquity_event.3661[3661]: configuring apt
Jun 27 11:50:48 ubuntu subiquity_log.3661[5435]: start: cmd-apt-config: curtin command apt-config
Jun 27 11:50:48 ubuntu subiquity_log.3661[5435]: Handling apt to target /tmp/tmpadf557mx/mount with config {'debconf_selections': {'subiquity': ''}, 'disable_components': [], 'disable_suites': ['security'], 'preserve_sources_list': False, 'primary': [{'arches': ['default'], 'uri': 'http://ng.archive.ubuntu.com/ubuntu/'}], 'security': [{'arches': ['amd64', 'i386'], 'uri': 'http://security.ubuntu.com/ubuntu/'}, {'arches': ['s390x', 'arm64', 'armhf', 'powerpc', 'ppc64el', 'riscv64'], 'uri': 'http://ports.ubuntu.com/ubuntu-ports'}]}
Jun 27 11:50:48 ubuntu subiquity_log.3661[5435]: Running command ['mount', '--bind', '/dev', '/tmp/tmpadf557mx/mount/dev'] with allowed return codes [0] (capture=False)
Jun 27 11:50:48 ubuntu subiquity_log.3661[5435]: Running command ['mount', '--bind', '/proc', '/tmp/tmpadf557mx/mount/proc'] with allowed return codes [0...

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. Could you check the journalctl log for disk errors?

The log includes this error
> wipefs: /dev/ubuntu-vg/ubuntu-lv: cannot flush modified buffers: Input/output error

which suggests there might have been a disk or installation media problem

Changed in ubuntu-desktop-provision:
status: New → Incomplete
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.