Ubuntu 23.10 mantic - installer crashed

Bug #2027713 reported by Bernard Stafford
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubuntu-desktop-installer
Won't Fix
Undecided
Unassigned

Bug Description

During the initial entering of information.
Entered the first letter of the password, Crash.
Just to make sure, restarted the OS. selected install.
reproduced bug 2nd time, Crash
Restarted OS 3rd time, as live session clicked on Installer on desktop.
Entered information until first letter of password, Crash -
White Blank installer page.

QA Testing Build 20230712.1
Used Virtual Box to install.

Description: Ubuntu Mantic Minotaur (development branch)
Release: 23.10

ubiquity:
  Installed: (none)
  Candidate: 23.10.1
  Version table:
     23.10.1 500
        500 http://archive.ubuntu.com/ubuntu mantic/main amd64 Packages

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: ubiquity (not installed)
ProcVersionSignature: Ubuntu 6.3.0-7.7-generic 6.3.5
Uname: Linux 6.3.0-7-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.26.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.481
CurrentDesktop: ubuntu:GNOME
Date: Thu Jul 13 10:48:16 2023
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz layerfs-path=minimal.standard.live.squashfs --- quiet splash
LiveMediaBuild: Ubuntu 23.10 "Mantic Minotaur" - Daily amd64 (20230712.1)
ProcEnviron:
 LANG=C.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Bernard Stafford (bernard010) wrote :
description: updated
description: updated
description: updated
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
https://iso.qa.ubuntu.com/qatracker/reports/bugs/2027713

tags: added: iso-testing
Paul White (paulw2u)
affects: ubiquity (Ubuntu) → ubuntu-desktop-installer
summary: - Ubuntu 23.10 mantic - Ubiquity crashed
+ Ubuntu 23.10 mantic - installer crashed
Revision history for this message
Bernard Stafford (bernard010) wrote :

QA Testing Build 20230717.2
Used Virtual Box to install.

During the initial entering of information.
Entered the first letter of the password, Crash.
Just to make sure, restarted the OS. selected install.
reproduced bug 2nd time, Crash
Restarted OS 3rd time, as live session clicked on Installer on desktop.
Entered information until first letter of password, Crash -
White Blank installer page.
Reproduced bug on 2 different daily builds.

Revision history for this message
Bernard Stafford (bernard010) wrote :

QA Testing Build 20230724 Ubuntu 23.10 mantic.
Install entire disk, Virtual box; Ubiquity crashed.
During the initial entering of information.
Entered the first letter of the password, Crash.

Revision history for this message
Bernard Stafford (bernard010) wrote :

After entering the first letter of the password, ubiquity crashed.
Blank screen in result. What was expected: Enter passwords and continue to the install.

Revision history for this message
sles (slesru) wrote :

We got the same problem here.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Closing that ubuntu-desktop-installer report since the component is deprecated. We aren't going to fix 23.10 installer bugs at this point and Noble uses ubuntu-desktop-provision, feel free to reopen/reassign to that component if that's still an issue with the noble beta image

Changed in ubuntu-desktop-installer:
status: New → Won't Fix
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