Comment 4 for bug 448969

Further thought:

Mailing lists, forums, IRC channels are all disjointed, and unstructured. As a result the data is largely "un-mineable" (locked away in a hairball, needle-in-a-haystack...) This makes it difficult for other areas of the Ubuntu community (i.e. non-developers) to thrive in a manner that builds/contributes to the project.