Activity log for bug #1233986

Date Who What changed Old value New value Message
2013-10-02 05:44:55 Jean-Baptiste Lallement bug added bug
2013-10-02 05:44:55 Jean-Baptiste Lallement attachment added wrong_tz.png https://bugs.launchpad.net/bugs/1233986/+attachment/3854562/+files/wrong_tz.png
2013-10-02 07:14:08 Nekhelesh Ramananthan ubuntu-clock-app: status New Incomplete
2013-10-08 10:45:43 Nekhelesh Ramananthan description Ubuntu Saucy Salamander (development branch) - armhf (20131001.3) The clock identifies the right location (probably based on DSLAM location of DSL provider) but set the wrong timezone. In the screenshot attached you can see my location is "Saint Pair sur Mer" it is 05:35AM, and right below "Paris" (the capital of the same country) it is 07:35AM. They should both be 07:35 Ubuntu Saucy Salamander (development branch) - armhf (20131001.3) The clock identifies the right location (probably based on DSLAM location of DSL provider) but set the wrong timezone. In the screenshot attached you can see my location is "Saint Pair sur Mer" it is 05:35AM, and right below "Paris" (the capital of the same country) it is 07:35AM. They should both be 07:35 ------------------------------------------------------ Temporary Solution (still needs official solution from designer) Detect if currently detected city timezone and system timezone are in sync. If not inform the user and ask for confirmation to open the system app where the user can set the correct system time.
2013-10-08 10:45:45 Nekhelesh Ramananthan ubuntu-clock-app: status Incomplete Triaged
2013-10-08 10:45:47 Nekhelesh Ramananthan ubuntu-clock-app: importance Undecided Medium
2013-10-08 10:45:49 Nekhelesh Ramananthan ubuntu-clock-app: milestone backlog
2013-10-19 15:06:41 Nekhelesh Ramananthan ubuntu-clock-app: milestone backlog 14.04-month-1
2014-01-06 21:12:02 Nekhelesh Ramananthan ubuntu-clock-app: milestone 1.2 1.6
2014-02-03 21:32:50 Nekhelesh Ramananthan ubuntu-clock-app: milestone 1.6 1.8
2014-04-04 15:05:47 Nekhelesh Ramananthan ubuntu-clock-app: milestone 1.8 backlog
2014-08-27 11:36:20 Nekhelesh Ramananthan ubuntu-clock-app: milestone backlog rtm
2014-09-30 22:35:29 Nekhelesh Ramananthan ubuntu-clock-app: milestone rtm ota-1
2015-02-27 12:43:46 Nekhelesh Ramananthan description Ubuntu Saucy Salamander (development branch) - armhf (20131001.3) The clock identifies the right location (probably based on DSLAM location of DSL provider) but set the wrong timezone. In the screenshot attached you can see my location is "Saint Pair sur Mer" it is 05:35AM, and right below "Paris" (the capital of the same country) it is 07:35AM. They should both be 07:35 ------------------------------------------------------ Temporary Solution (still needs official solution from designer) Detect if currently detected city timezone and system timezone are in sync. If not inform the user and ask for confirmation to open the system app where the user can set the correct system time. The clock app shows the system time and also user location. However when you boot your phone for the first time, it turns out that the default system time is UTC time. Thereby if the user location is anything other than UTC, then there is a discrepancy between the time and user location shown leading to a confusing situation. In the screenshot attached, the user location detected is Saint-pair-sur-mer located in France and the time shown is 05:35 while the actual time in Paris was 07:35. The wrong system time is not necessarily clock app's fault since it merely shows the system time and does not have permission to change it. That said, it would be best to detect this discrepancy and perhaps show a dialog informing the user about the incorrect system time and directing them to the system settings app where they can set the correct system time. This requires design input on how to proceed. I believe this bug still exists in the clock app reboot as well. Adding ubuntu-ux to get design opinion.
2015-02-27 12:43:53 Nekhelesh Ramananthan bug task added ubuntu-ux
2015-02-27 12:43:58 Nekhelesh Ramananthan ubuntu-clock-app: importance Medium High
2015-02-27 12:44:11 Nekhelesh Ramananthan ubuntu-clock-app: status Triaged Confirmed
2015-02-27 12:44:14 Nekhelesh Ramananthan ubuntu-clock-app: status Confirmed Triaged
2015-02-27 12:45:00 Nekhelesh Ramananthan description The clock app shows the system time and also user location. However when you boot your phone for the first time, it turns out that the default system time is UTC time. Thereby if the user location is anything other than UTC, then there is a discrepancy between the time and user location shown leading to a confusing situation. In the screenshot attached, the user location detected is Saint-pair-sur-mer located in France and the time shown is 05:35 while the actual time in Paris was 07:35. The wrong system time is not necessarily clock app's fault since it merely shows the system time and does not have permission to change it. That said, it would be best to detect this discrepancy and perhaps show a dialog informing the user about the incorrect system time and directing them to the system settings app where they can set the correct system time. This requires design input on how to proceed. I believe this bug still exists in the clock app reboot as well. Adding ubuntu-ux to get design opinion. The clock app shows the system time and also user location. However when you boot your phone for the first time, it turns out that the default system time is UTC time. Thereby if the user location is anything other than UTC, then there is a discrepancy between the time and user location shown leading to a confusing situation. In the screenshot attached, the user location detected is Saint-pair-sur-mer located in France and the time shown is 05:35 while the actual time in Paris was 07:35. The wrong system time is not necessarily clock app's fault since it merely shows the system time and does not have permission to change it. The wrong system time issue has been reported in bug 1426354. That said, it would be best to detect this discrepancy and perhaps show a dialog informing the user about the incorrect system time and directing them to the system settings app where they can set the correct system time. This requires design input on how to proceed. I believe this bug still exists in the clock app reboot as well. Adding ubuntu-ux to get design opinion.
2015-03-02 14:06:19 John Lea ubuntu-ux: assignee Giorgio Venturi (giorgio-venturi)
2015-03-02 14:06:27 John Lea ubuntu-ux: importance Undecided Low
2015-03-02 14:06:34 John Lea ubuntu-ux: status New Triaged
2015-03-02 14:07:16 John Lea summary Right location is identified but wrong timezone [Clock app] Right location is identified but wrong timezone
2015-06-04 13:50:40 Magdalena Mirowicz ubuntu-ux: assignee Giorgio Venturi (giorgio-venturi) James Mulholland (jamesjosephmulholland)
2015-06-18 18:02:06 Nekhelesh Ramananthan ubuntu-clock-app: milestone 3.3 3.4
2015-07-03 14:25:34 James Mulholland summary [Clock app] Right location is identified but wrong timezone [Clock] Right location is identified but wrong timezone
2015-07-17 09:40:03 Bartosz Kosiorek ubuntu-clock-app: status Triaged Incomplete
2015-07-17 09:40:22 Bartosz Kosiorek summary [Clock] Right location is identified but wrong timezone [Clock][UX] Right location is identified but wrong timezone
2015-07-24 16:34:32 Bartosz Kosiorek ubuntu-clock-app: milestone 3.4 3.x.backlog