Activity log for bug #1773445

Date Who What changed Old value New value Message
2018-05-25 20:02:11 Ronelle Landy bug added bug
2018-05-25 20:06:30 Ronelle Landy tripleo: status New Triaged
2018-05-25 20:06:32 Ronelle Landy tripleo: importance Undecided High
2018-05-25 20:06:38 Ronelle Landy tripleo: milestone rocky-2
2018-05-25 20:07:00 Ronelle Landy summary rean-full-minimal fails to install undercloud - os-refresh-config tripleo-quickstart-extras-gate-newton-delorean-full-minimal fails to install undercloud - os-refresh-config
2018-05-25 20:08:01 Ronelle Landy summary tripleo-quickstart-extras-gate-newton-delorean-full-minimal fails to install undercloud - os-refresh-config tripleo-quickstart-extras-gate-newton-delorean-full-minimal fails to install undercloud - Access denied for user 'heat'@'192.168.24.1
2018-05-25 20:08:30 Ronelle Landy tags ci
2018-05-25 21:19:15 Ronelle Landy description tripleo-quickstart-extras-gate-newton-delorean-full-minimal has been failing to install the undercloud since 06/09. The error is below: 2018-05-25 16:25:02 | 2018-05-25 16:25:02 - Notice: /Stage[main]/Heat::Db::Sync/Exec[heat-dbsync]/returns: ERROR: (pymysql.err.OperationalError) (1045, u"Access denied for user 'heat'@'192.168.24.1' (using password: YES)") 2018-05-25 16:25:02 | 2018-05-25 16:25:02 - Error: /Stage[main]/Heat::Db::Sync/Exec[heat-dbsync]: Failed to call refresh: heat-manage --config-file /etc/heat/heat.conf db_sync returned 1 instead of one of [0] 2018-05-25 16:25:02 | 2018-05-25 16:25:02 - Error: /Stage[main]/Heat::Db::Sync/Exec[heat-dbsync]: heat-manage --config-file /etc/heat/heat.conf db_sync returned 1 instead of one of [0] .... + rc=6 2018-05-25 16:25:07 | + set -e 2018-05-25 16:25:07 | + echo 'puppet apply exited with exit code 6' 2018-05-25 16:25:07 | puppet apply exited with exit code 6 2018-05-25 16:25:07 | + '[' 6 '!=' 2 -a 6 '!=' 0 ']' 2018-05-25 16:25:07 | + exit 6 2018-05-25 16:25:07 | [2018-05-25 16:25:07,959] (os-refresh-config) [ERROR] during configure phase. [Command '['dib-run-parts', '/usr/libexec/os-refresh-config/configure.d']' returned non-zero exit status 1] 2018-05-25 16:25:07 | 2018-05-25 16:25:07 | [2018-05-25 16:25:07,960] (os-refresh-config) [ERROR] Aborting... 2018-05-25 16:25:07 | Traceback (most recent call last): 2018-05-25 16:25:07 | File "<string>", line 1, in <module> 2018-05-25 16:25:07 | File "/usr/lib/python2.7/site-packages/instack_undercloud/undercloud.py", line 1256, in install 2018-05-25 16:25:07 | _run_orc(instack_env) 2018-05-25 16:25:07 | File "/usr/lib/python2.7/site-packages/instack_undercloud/undercloud.py", line 1020, in _run_orc 2018-05-25 16:25:07 | _run_live_command(args, instack_env, 'os-refresh-config') 2018-05-25 16:25:07 | File "/usr/lib/python2.7/site-packages/instack_undercloud/undercloud.py", line 519, in _run_live_command 2018-05-25 16:25:07 | raise RuntimeError('%s failed. See log for details.' % name) 2018-05-25 16:25:07 | RuntimeError: os-refresh-config failed. See log for details. 2018-05-25 16:25:07 | Command 'instack-install-undercloud' returned non-zero exit status 1 https://ci.centos.org/artifacts/rdo/jenkins-tripleo-quickstart-extras-gate-newton-delorean-full-minimal-5956/undercloud/home/stack/undercloud_install.log.gz tripleo-quickstart-extras-gate-newton-delorean-full-minimal has been failing to install the undercloud since 05/09. The error is below: 2018-05-25 16:25:02 | 2018-05-25 16:25:02 - Notice: /Stage[main]/Heat::Db::Sync/Exec[heat-dbsync]/returns: ERROR: (pymysql.err.OperationalError) (1045, u"Access denied for user 'heat'@'192.168.24.1' (using password: YES)") 2018-05-25 16:25:02 | 2018-05-25 16:25:02 - Error: /Stage[main]/Heat::Db::Sync/Exec[heat-dbsync]: Failed to call refresh: heat-manage --config-file /etc/heat/heat.conf db_sync returned 1 instead of one of [0] 2018-05-25 16:25:02 | 2018-05-25 16:25:02 - Error: /Stage[main]/Heat::Db::Sync/Exec[heat-dbsync]: heat-manage --config-file /etc/heat/heat.conf db_sync returned 1 instead of one of [0] ....  + rc=6 2018-05-25 16:25:07 | + set -e 2018-05-25 16:25:07 | + echo 'puppet apply exited with exit code 6' 2018-05-25 16:25:07 | puppet apply exited with exit code 6 2018-05-25 16:25:07 | + '[' 6 '!=' 2 -a 6 '!=' 0 ']' 2018-05-25 16:25:07 | + exit 6 2018-05-25 16:25:07 | [2018-05-25 16:25:07,959] (os-refresh-config) [ERROR] during configure phase. [Command '['dib-run-parts', '/usr/libexec/os-refresh-config/configure.d']' returned non-zero exit status 1] 2018-05-25 16:25:07 | 2018-05-25 16:25:07 | [2018-05-25 16:25:07,960] (os-refresh-config) [ERROR] Aborting... 2018-05-25 16:25:07 | Traceback (most recent call last): 2018-05-25 16:25:07 | File "<string>", line 1, in <module> 2018-05-25 16:25:07 | File "/usr/lib/python2.7/site-packages/instack_undercloud/undercloud.py", line 1256, in install 2018-05-25 16:25:07 | _run_orc(instack_env) 2018-05-25 16:25:07 | File "/usr/lib/python2.7/site-packages/instack_undercloud/undercloud.py", line 1020, in _run_orc 2018-05-25 16:25:07 | _run_live_command(args, instack_env, 'os-refresh-config') 2018-05-25 16:25:07 | File "/usr/lib/python2.7/site-packages/instack_undercloud/undercloud.py", line 519, in _run_live_command 2018-05-25 16:25:07 | raise RuntimeError('%s failed. See log for details.' % name) 2018-05-25 16:25:07 | RuntimeError: os-refresh-config failed. See log for details. 2018-05-25 16:25:07 | Command 'instack-install-undercloud' returned non-zero exit status 1 https://ci.centos.org/artifacts/rdo/jenkins-tripleo-quickstart-extras-gate-newton-delorean-full-minimal-5956/undercloud/home/stack/undercloud_install.log.gz
2018-05-28 08:10:01 Arx Cruz bug watch added https://bugzilla.redhat.com/show_bug.cgi?id=1569122
2018-05-30 12:34:17 Ronelle Landy tripleo: assignee Arx Cruz (arxcruz)
2018-06-05 19:52:33 Emilien Macchi tripleo: milestone rocky-2 rocky-3
2018-07-26 14:30:36 Emilien Macchi tripleo: milestone rocky-3 rocky-rc1
2018-08-14 15:01:57 Alex Schultz tripleo: milestone rocky-rc1 stein-1
2018-10-30 16:16:59 Juan Antonio Osorio Robles tripleo: milestone stein-1 stein-2
2019-01-02 14:29:48 Arx Cruz tripleo: status Triaged Invalid
2019-01-02 14:29:55 Arx Cruz tripleo: importance High Low