Undercloud upgrades fails in ocata because nova service failure

Bug #1773179 reported by Sagi (Sergey) Shnaidman on 2018-05-24
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
tripleo
High
Ronelle Landy

Bug Description

http://logs.openstack.org/91/564291/12/check/tripleo-ci-centos-7-undercloud-upgrades/7c33e27/logs/undercloud/home/zuul/undercloud_upgrade.log.txt.gz#_2018-05-24_09_09_32_718

2018-05-24 09:09:32,717 INFO: 
2018-05-24 09:09:32,718 INFO: Error: /Stage[main]/Nova::Api/Nova::Generic_service[api]/Service[nova-api]: Systemd restart for openstack-nova-api failed!
2018-05-24 09:09:32,718 INFO: journalctl log for openstack-nova-api:
2018-05-24 09:09:32,718 INFO: -- Logs begin at Thu 2018-05-24 08:04:36 UTC, end at Thu 2018-05-24 09:09:32 UTC. --
2018-05-24 09:09:32,719 INFO: May 24 09:09:23 centos-7-rax-dfw-0004156351 systemd[1]: Stopping OpenStack Nova API Server...
2018-05-24 09:09:32,719 INFO: May 24 09:09:24 centos-7-rax-dfw-0004156351 systemd[1]: Starting OpenStack Nova API Server...
2018-05-24 09:09:32,719 INFO: May 24 09:09:32 centos-7-rax-dfw-0004156351 systemd[1]: openstack-nova-api.service: main process exited, code=exited, status=1/FAILURE
2018-05-24 09:09:32,720 INFO: May 24 09:09:32 centos-7-rax-dfw-0004156351 systemd[1]: Failed to start OpenStack Nova API Server.
2018-05-24 09:09:32,720 INFO: May 24 09:09:32 centos-7-rax-dfw-0004156351 systemd[1]: Unit openstack-nova-api.service entered failed state.
2018-05-24 09:09:32,721 INFO: May 24 09:09:32 centos-7-rax-dfw-0004156351 systemd[1]: openstack-nova-api.service failed.
2018-05-24 09:09:32,721 INFO: 

Changed in tripleo:
importance: Undecided → High
Jose Luis Franco (jfrancoa) wrote :

Tripleo-upgrade repository is missing the stable/ocata branch and zuul is downloading master by defaul. So the steps to upgrade the undercloud from queens to master are being applied into Netwon to Ocata undercloud upgrade, which are not correct. They are missing the manual services stop as stated in the documentation:
http://tripleo.org/install/post_deployment/upgrade.html#updating-undercloud-components

The best option would be to remove this job from running in stable/ocata, considering its EOL is pretty close, the amount of work needed to create a tripleo-upgrade stable/ocata branch is not really worth, IMHO.

Changed in tripleo:
milestone: rocky-2 → rocky-3
Changed in tripleo:
milestone: rocky-3 → rocky-rc1
Changed in tripleo:
milestone: rocky-rc1 → stein-1
Changed in tripleo:
milestone: stein-1 → stein-2
Changed in tripleo:
milestone: stein-2 → stein-3
Changed in tripleo:
status: Triaged → Invalid
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