Launcher crashes

[Michael Burns]

When I enter my login info and hit GO, the launcher immediately freezes and has to be closed

[Matt V (mvindigni3)]

Michael, try running the launcher as administrator. I tried it and it worked. Hope this helps!

[Josh Nickels (keytofear)]

Didn't help me

[Joshua Scott (joshsoragaming)]

We're going to try patching this soon. However, I cant patch anything without a log file.
Can you get me one from your logs folder?

[OcAMD (oclockdamd)]

This is a log I posted in bug #1341439; wish we could combine bugs.

This is the log in case it helps:

ToontownStart: Polling for game2 to finish...
ToontownStart: Game2 is finished.
ToontownStart: Starting the game.
ToontownStart: setting default font
TTLocalizer: Running in language: English
From toontown.toonbase.TTLocalizerEnglish import *
OTPLocalizer: Running in language: English
From otp.otpbase.OTPLocalizerEnglish import *
Traceback (most recent call last):
  File "<string>", line 1, in <module>
  File "toontown.toonbase.ClientStartDist", line 105, in <module>
  File "toontown.toonbase.ClientStart", line 84, in <module>
  File "toontown.toonbase.ToonBase", line 34, in __init__
  File "otp.otpbase.OTPBase", line 16, in __init__
  File "direct.showbase.ShowBase", line 244, in __init__
  File "direct.showbase.ShowBase", line 887, in openDefaultWindow
  File "toontown.toonbase.ToonBase", line 248, in openMainWindow
  File "otp.otpbase.OTPBase", line 230, in openMainWindow
  File "direct.showbase.ShowBase", line 923, in openMainWindow
  File "direct.showbase.ShowBase", line 637, in openWindow
  File "direct.showbase.ShowBase", line 623, in <lambda>
  File "direct.showbase.ShowBase", line 689, in _doOpenWindow
  File "direct.showbase.ShowBase", line 527, in makeDefaultPipe
  File "direct.directnotify.Notifier", line 136, in error
StandardError: No graphics pipe is available!
Your Config.prc file must name at least one valid panda display
Library via load-display or aux-display.

[OcAMD (oclockdamd)]

There is also more info in bug #1341372

[Josh Nickels (keytofear)]

Wait a minute, my TTI doesn't even have a logs folder! What the heck?

[Josh Nickels (keytofear)]

I think when I download it, I'm missing files for some reason...

[Josh Nickels (keytofear)]

Yeah, I think I found the problem: for some people, the installer isn't installing every file for some reason. Like, there's supposed to be a file called kickoff.bat. I don't have that.

[Tyler Sperry (tytybean)]

Yeah i dont have that either

[Tyler Sperry (tytybean)]

Other people have files that i dont have

[Ryan (ryancsgamer)]

Yeah
same here it says for me when I try and log in it says Launcher.exe has stopped working even with the administrator -_-

[lewis turner (lewis-turner)]

I have had it working on my win 7 laptop, and i even copied the exact game files over to my pc but it still wont run? i seriously don't know why this keeps happening.

[lewis turner (lewis-turner)]

FIX! Just run it in compatibility mode (Windows XP Service pack 3)

[Josh Nickels (keytofear)]

Compatibility mode didn't work for me :(

[Noah Hobson (nhobson04)]

I am having the exact problem. I have got it to work once, and now it wont work. http://prntscr.com/45k5pk

[Grace (sporty-grace)]

Okay this probably makes me stupid in terms of computers, but how do I even run it in a different mode?

[Mackenzie (memills1231)]

If i run it as administator it does the same exact thing. Nothing works it just crashes. I also do not have a bugs folder or any logs or anything.

[Raven9001 (jacquessf1)]

Karen Gillan, that happened to me too on my Windows 7 when updating files. I just closed TTI and started it again and it finished.

[ruff415 (ruff416)]

it wont ever happen again, because TTI is closed forever

[anthony (anthonyshoudis998)]

It is doing the same thing to me. I downloaded the DirectX and it does the same thing and crashes.