Comment 16 for bug 297301

I strongly support this bug being addressed.

Our ISP has a temporary overload problem meaning that its POP3 server throws errors sometimes. For example, if we have two PCs polling for mail, we often get "ERR Mailbox locked, try again later".

The impact of this bug is that the user is prompted for a mailbox password, and if the error recurs the only way out is to cancel - upon which Thunderbird 2.0.0.12 forgets the password and can no longer retrieve mail.

Real-world (ie less clueful) users tend not to know their mailbox passwords, as a previous bug reporter commented, because this is something "infrastructural". Being prompted to enter it is disturbing and generates support calls.

Correct behaviour would be (as shown in previous comment) to have three choices on the error box: Retry / Enter new password / Cancel.