Thunderbird fails to perform undo operations correctly

[Atanas Atanasov]

I have noticed Thunderbird doesn't remember all actions one performs and therefore fails to perform undo properly. Try to move a few emails between folders and delete a couple and see what undo would do.

I am using Thunderbird 2.0.0.16 under the most recent Intrepid.

[Bzbarsky (bzbarsky)]

*** Bug 59693 has been marked as a duplicate of this bug. ***

[Verbal-myrealbox (verbal-myrealbox)]

Reporter is this still a problem in the latest nightlies?

[Shirley-liu (shirley-liu)]

This is still the problem for FCS pkg 12/04/00.

[Verbal-myrealbox (verbal-myrealbox)]

Marking NEW as per comments.

[Laurel (laurel)]

We have lots of unresolved undo bugs, this may be a duplicate.

[Sheelar (sheelar)]

Buildid:2001-01-16-08 on win98 works for me.
shirley,
Is this still a problem in latest builds?

[Sheelar (sheelar)]

buildid:2001022608 Recent trunk build
On linux and mac I see this problem.
move from pop to imap folder and undo will make a copy of the message.
  Steps: move a message from pop inbox to an imap template folder
                go back to edit menu and undo
acutal result: message still remains in the template folder and copies a
message also to inbox folder.

Within pop folders undo worked but not between pop and imap

changing os to all since I see this on linux,mac,

adding keyword nsbeta1 so that this bug can be fixed. In case of moving
multiple messages and doing an undo will result in lot of duplicates messages in
the source folder

[Scottputterman (scottputterman)]

marking nsbeta1-

[Calvin-liu (calvin-liu)]

*** Bug 146671 has been marked as a duplicate of this bug. ***

[Calvin-liu (calvin-liu)]

Seems it's a server-related bug.
When I try it on an iPlanet Messaging Server 5.2 (built Feb 21 2002), it works well.
Reporter, what mail server are you using? Could you try another one to verify it
again?

[Mk-mentat (mk-mentat)]

I see this bug with Sun's Solstice Internet Mail Server 2.0.

[Mk-mentat (mk-mentat)]

Regarding reproducing this bug with Solstice Internet Mail 2.0, I should have
also mentioned that I'm using 1.3a on RedHat7.

[Mozilla-bugs-nogin (mozilla-bugs-nogin)]

Still there with TBird 0.9

Note that this also affects undoing "delete message" when the delete model is
"move to trash" (as in the move case, undoing deletion does not remove the
message from trash).

The server in my case is Courier-IMAP.

[Jsado-sc5 (jsado-sc5)]

I just did a move from my inbox to another folder on the server and then tried
to undo that and it did nothing. The mail is still in the new folder and still
not in the old. Moving the email back by hand works.

Client is Thunderbird 1.0

Server is sendmail with Imap.

[Mkmelin+mozilla (mkmelin+mozilla)]

*** Bug 332264 has been marked as a duplicate of this bug. ***

[Moco (moco)]

sorry for the spam. making bugzilla reflect reality as I'm not working on these bugs. filter on FOOBARCHEESE to remove these in bulk.

[Jan-vanbruaene (jan-vanbruaene)]

I can confirm the bug also occurs for Thunderbird 2.0.0.6.

[Vseerror (vseerror)]

jsado, Jan, do you still see this with version 2.0.0.14?
I occasionally see this with imap on trunk.
(seems like everyone here is imap)

[Vseerror (vseerror)]

Aleksey who is gone speculated that this and bug 162008 may be connected.
jsado is also gone.

[Jan-vanbruaene (jan-vanbruaene)]

With 2.0.0.14, I moved mail from folder1 to folder2. The undo works to the extent that the emails are put back in the original folder1. The fact that, after the undo, the emails also remain in the folder2, continues to be a bug.

[Vseerror (vseerror)]

*** Bug 229045 has been marked as a duplicate of this bug. ***

[Atanas Atanasov (thenasko)]

I have noticed Thunderbird doesn't remember all actions one performs and therefore fails to perform undo properly. Try to move a few emails between folders and delete a couple and see what undo would do.

I am using Thunderbird 2.0.0.16 under the most recent Intrepid.

[Atanas Atanasov (thenasko)]

Has anyone had a chance to investigate this problem? It is quite annoying not to be able to undo a move or delete performed by mistake.

[Alexander Sack (asac)]

we really need a way to reproduce. this is a hard to reproduce problem. I am quite sure this is a duplicate report too. please search bugzilla.mozilla.org for dupes and let us know. Thanks.

[Alexander Sack (asac)]

the main bug for the undo issues should be https://bugzilla.mozilla.org/show_bug.cgi?id=59688 ... so quite a old issue

[Atanas Atanasov (thenasko)]

It seems like this is the issue. I have to say it is partially working. For example, sometimes it undoes an operation performed a few moves ago.

[Atanas Atanasov (thenasko)]

Since the corresponding bugzilla issue seems to be IMAP specific, I should mention I am using IMAP too.

[Micah Gersten (micahg)]

mozilla-thunderbird package is for Thunderbird 1.5

[Bugzilla-mozilla-org-rolf (bugzilla-mozilla-org-rolf)]

Amazing (and depressing) to see this is still unfixed after NINE years.

[Bugzilla-mozilla-org-rolf (bugzilla-mozilla-org-rolf)]

*** Bug 516944 has been marked as a duplicate of this bug. ***

[Bugzilla-mozilla-org-rolf (bugzilla-mozilla-org-rolf)]

*** Bug 511646 has been marked as a duplicate of this bug. ***

[Bienvenu (bienvenu)]

a lot of work was done in bug 323875

[Vseerror (vseerror)]

is this also working in SM and gmail? (so we can close?)

WFM in 3.0.1

[Philip-chee (philip-chee)]

Build identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.9.1.8pre) Gecko/20100130 Lightning/1.0b2pre SeaMonkey/2.0.3pre

1. Copy message from one IMAP folder to another IMAP folder in the same mailbox.
2. Edit->Undo.

Actual results. Copied message is not deleted. (fail)

1. Copy message from IMAP folder to a local folder.
2. Edit->Undo copy message.

Actual results. Copied message *is* deleted (success)

Case (A) may be bug 162008 (See Comment 19)

[Euryalus-0 (euryalus-0)]

*** Bug 639440 has been marked as a duplicate of this bug. ***

[Vseerror (vseerror)]

Philip, do you still see this?

[Philip-chee (philip-chee)]

> 1. Copy message from one IMAP folder to another IMAP folder in the same
> mailbox.
> 2. Edit->Undo.
>
> Actual results. Copied message is not deleted. (fail)

(In reply to Wayne Mery (:wsmwk) from comment #29)
> Philip, do you still see this?

Yes I still see this problem in SeaMonkey comm-central trunk.

[Kent-caspia (kent-caspia)]

Where is the dataloss? "Copied message is not deleted" sounds like an extra copy.

[Vseerror (vseerror)]

feel free to correct BMO when I error :)

I do long for accurate bug summaries

[Vseerror (vseerror)]

(In reply to Philip Chee from comment #27)
> Build identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.9.1.8pre)
> Gecko/20100130 Lightning/1.0b2pre SeaMonkey/2.0.3pre
>
> 1. Copy message from one IMAP folder to another IMAP folder in the same
> mailbox.
> 2. Edit->Undo.
>
> Actual results. Copied message is not deleted. (fail)
>
> 1. Copy message from IMAP folder to a local folder.
> 2. Edit->Undo copy message.
>
> Actual results. Copied message *is* deleted (success)
>
> Case (A) may be bug 162008 (See Comment 19)

Is yours a non uidplus server?

I think the historical cause of this is gone, and so this should now be WFM.

[Paul White (paulw2u)]

Atanas,

We are sorry that we do not always have the capacity to review all reported bugs in a timely manner. You reported this bug a long time ago and there have been many changes in Ubuntu and Thunderbird since that time.

The upstream bug has been closed "RESOLVED WORKSFORME".

Do you still see a problem related to the one that you reported in a currently supported version of Ubuntu? Please let us know if you still see the issue otherwise this bug report can be left to expire in approximately 60 days time.

Thank you for helping make Ubuntu better.

Paul White
[Ubuntu Bug Squad]

[Paul White (paulw2u)]

Upstream issue is showing "RESOLVED WORKSFORME" since 2018-04-26
No comments here for 10 years or reply to comment #40
Bug did not expire due to bug watch so closing