Gmail shows online contacts but messages are not delivered to me / others do not see me online

[mac.ryan]

Binary package hint: empathy

I am using 10.10 and although I presently rolled back to the standard repo, until a few minutes ago I was on the PPA.
(So I am presently running Installed: 2.32.0-0ubuntu2)

Empathy connects to my gmail account and I can see my contact going on and off line. I can even send messages to them (they receive them without problems), but their answers (or any messages they send to me, for what it matters) are never reaching empathy. Instead, I get an e-mail from g-mail telling me that I got a message from the chat (as it happens when one is effectively off-line and somebody tries to chat with him/her).

I am unsure since when this problem is happening (it was a little bit I was not using empathy). I can surely say that prior to upgrade to Maverik everything was working fine, though.

Miscellany info on my system that I don't know if could help:
- I have the AWM mail applet checking for new mail on the same account every couple of minutes.
- After upgrading to Maverik, I deleted my .gnome2 and .gnomeconf dirs and re-configured all my applications (so I also re-created the accounts for empathy)
- I have the firewall on (gufw)

[Omer Akram (om26er)]

basically gtalk is broken in empathy. tried telepathy-gabble 0.13.3 and the problem is still there. opened empathy bug https://bugzilla.gnome.org/show_bug.cgi?id=633583

[Omer Akram (om26er)]

in maverick when a gtalk user sends me a message i get emails for it in gmail
and nothing is shown in empathy *but* if i send him a message first then we can
chat for a few seconds but the problem comes back after a few seconds of idle

tried gabble 0.10.0 and 0.10.3

originally reported: https://launchpad.net/bugs/667203

[sabik (sabik)]

I see a similar thing, but only when my Internet connection has dropped out and come back up. Empathy then continues to claim that I'm online, and continues to show whichever buddies were online at the time (without updating as buddies go online and offline), but others can't see me.

Workaround is to briefly go "offline" (or briefly disable the account), but I'm not always aware that my Internet has briefly dropped out (since I'm behind NAT and the LAN connection usually remains up).

telepathy-gabble 0.10.0-1

[Will Thompson (wjt)]

Does this still occur with current versions of Gabble? I believe that those versions of Gabble did not send keepalive pings, which might have caused the issue.

(Sabik's comment on the upstream bug is a separate issue.)

[Will Thompson (wjt)]

((For “upstream” read “downstream”.))

[mac.ryan (macryan)]

Why has this bug changed to "incomplete"? Reading the linked bug on freedesktop it appears they simply designated the bug as "for downstream" (would this mean ubuntu?).

Anyhow, I can report that with 11.04 the problem seems to have been solved.

[Gitlab-migration (gitlab-migration)]

-- GitLab Migration Automatic Message --

This bug has been migrated to freedesktop.org's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.freedesktop.org/telepathy/telepathy-gabble/issues/108.