file transfer Empathy 2.30.2 reports: "Error receiving <his_filename> from <his_nick>"

[Detlef Lechner]

Binary package hint: empathy

Trying to receive a file transfer from Empathy 2.30.2, Empathy 2.30.2 reports: "Error receiving "his_filename" from <his_nick>; Error while trying to transfer the file." The progress bar freezes at 64%. The same is true in the reverse direction. File transfer via Pidgin works all right, though.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: empathy 2.30.2-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-24.38-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic i686
Architecture: i386
Date: Wed Jul 28 16:49:51 2010
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: empathy

[Omer Akram (om26er)]

which protocol are you using to transfer files? e.g. gtalk, jabber, msn?

[Detlef Lechner (detlef-lechner)]

jabber

[Omer Akram (om26er)]

please attach telepathy gabble logs to this bug report. when the problem actually happens.

[Detlef Lechner (detlef-lechner)]

Sender and receiver were both current Ubuntu 10.04.2 Empathy revisions 2.30.2

[Mohamed Amine Ilidrissi (ilidrissi.amine)]

Confirmed on 10.10.

[Mohamed Amine Ilidrissi (ilidrissi.amine)]

Created an attachment (id=38384)
Gabble debug log from downstream bug

This was first reported in Launchpad: https://launchpad.net/bugs/610899 then reported in GNOME bugzilla: https://bugzilla.gnome.org/show_bug.cgi?id=628524 where I was redirected here.

From the downstream bug:

Trying to receive a file transfer from Empathy 2.30.2, Empathy 2.30.2 reports: "Error receiving "his_filename" from <his_nick>; Error while trying to transfer the file." The progress bar freezes at 64%. The same is true in the reverse direction. File transfer via Pidgin works all right, though.

[Detlef Lechner (detlef-lechner)]

This bug persists in Ubuntu 10.10 Maverick Beta also on another computer.
~$ uname -a
Linux MD97600 2.6.35-20-generic #29-Ubuntu SMP Fri Sep 3 14:49:14 UTC 2010 i686 GNU/Linux

[Jonny-lamb (jonny-lamb)]

Created attachment 40507
gabble log

Here you go, have some better logs. I cut out the useless parts.

[Gitlab-migration (gitlab-migration)]

-- GitLab Migration Automatic Message --

This bug has been migrated to freedesktop.org's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.freedesktop.org/telepathy/telepathy-gabble/issues/96.