Audio Calls automatically disconnect

Bug #411978 reported by Jono Bacon
24
This bug affects 5 people
Affects Status Importance Assigned to Milestone
Empathy
Fix Released
Medium
telepathy-gabble
Confirmed
Medium
empathy (Ubuntu)
Fix Released
Low
Unassigned

Bug Description

Binary package hint: empathy

When using Empathy in Karmic, I am trying to call people by selecting their GTalk contact address and initiating an audio call. When I call it tries to connect and then says that it has disconnected in the status bar. I have tried calling a few people and tried to have them call me, each with the same result.

This is Empathy 2.27.5 in Karmic.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. The issue is an upstream one and it would be nice if somebody having it could send the bug the to the people writting the software (https://wiki.ubuntu.com/Bugs/Upstream/GNOME)

Changed in empathy (Ubuntu):
importance: Undecided → Low
Javier Jardón (jjardon)
Changed in empathy:
importance: Undecided → Unknown
status: New → Unknown
Changed in empathy:
status: Unknown → New
Changed in telepathy-gabble:
status: Unknown → Confirmed
Revision history for this message
Javier Jardón (jjardon) wrote :

From upstream developer:

"Could you provide Empathy and telepathy-gabble logs please?
See http://live.gnome.org/Empathy/Debugging
You can also use the debug dialog from the Help menu."

Changed in empathy (Ubuntu):
status: New → Incomplete
Changed in empathy:
status: New → Incomplete
Revision history for this message
Joe_Bishop (denis-cheremisov-gmail) wrote :

Hello, I have the same issue, here is the gabble and empathy log.

Revision history for this message
Joe_Bishop (denis-cheremisov-gmail) wrote :

Here is the gabble log. I failed to start mission control: there was only mission-control-5 binary, it's output was:

** ERROR **: Failed registering 'org.freedesktop.Telepathy.ChannelDispatcher' service: Name 'org.freedesktop.Telepathy.ChannelDispatcher' already in use by another process
aborting...
Trace/breakpoint trap (core dumped)

Javier Jardón (jjardon)
Changed in empathy (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Javier Jardón (jjardon) wrote :

From upstream developer:

"This is a useless Gabble blog. Please use the debug menu to get useful logs."

Changed in empathy (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Omer Akram (om26er) wrote :

Have not tested in lucid as i have not made any calls from empathy but I faced this in karmic.

Revision history for this message
Omer Akram (om26er) wrote :

Upstream bug was marked a duplicate of https://bugzilla.gnome.org/show_bug.cgi?id=612020

Changed in empathy:
status: Incomplete → Unknown
Revision history for this message
Omer Akram (om26er) wrote :

It will be fixed in empathy 2.30.1

Changed in empathy (Ubuntu):
status: Incomplete → Triaged
Changed in empathy:
status: Unknown → Fix Released
Changed in empathy (Ubuntu):
status: Triaged → Fix Committed
Revision history for this message
Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount) wrote :

Empathy has been updated to 2.20.1 in Ubuntu 10.04, so the task is fixed.

Changed in empathy (Ubuntu):
status: Fix Committed → Fix Released
Changed in telepathy-gabble:
importance: Unknown → Medium
Changed in empathy:
importance: Unknown → Medium
Changed in telepathy-gabble:
importance: Medium → Unknown
Changed in telepathy-gabble:
importance: Unknown → Medium
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