Also happens with telepathy-haze (Yahoo). After killing telepathy-haze, the Yahoo account works again. Note before killing telepathy-haze.. changing the username works to connect to another YM account, but when I changed the username back to the problematic username, it gives "Disconnected - Network Error" again immediately (without any sign of progress of actually trying to connect to the network). $ aptitude show empathy telepathy-haze Package: empathy State: installed Automatically installed: no Version: 2.32.1-0ubuntu1 Priority: optional Section: gnome Maintainer: Ubuntu Core Developers