Add notification sound when Telegram in foreground, too

Bug #1497303 reported by jtd
96
This bug affects 20 people
Affects Status Importance Assigned to Milestone
Telegram app
Triaged
Medium
Unassigned

Bug Description

A's phone is Ubuntu phone 15.04 (r23) [mako]

Bug: B sends telegrams to A and A has absolutely no notification of these messages.

Conditions: (1) A opens Telegram and successfully connects; (1a) A does not select any particular conversation, or (1b) A selects conversation with B or with C; A does not switch focus to any other scope or app; A allows phone screen to lock and appear black (Telegram app is not visible to A); B sends A telegrams

Expected behavior: As Telegram app is not visible to A, the only "notification events" that A can perceive as a signal that B has sent a new telegram are audio or vibration "notification events".* Thus, A expects audio and vibration "notification events".

Actual behavior: A receives no notification of new Telegrams from B--although I suppose it is possible that a visual "notification event" occurs in the Telegram app behind the black locked screen that I am unable to perceive. Hours later, A unlocks phone and sees in Telegram app that B sent telegrams hours earlier.

*FEATURE: To be honest, even if Telegram app (or even conversation with B) is visible on screen, I still want audio and vibration "notification events" because a visible app is not necessarily a watched app. This desired behavior is Messages app behavior: even with conversation with B open, I receive audio, vibration, visual new message, and visual bubble "notification events" when B sends new message.

Tags: v2
Revision history for this message
Rüdiger Kupper (ruediger.kupper) wrote :

Confirmed, and +1 for notification even when app is in foreground.

Michał Karnicki (karni)
summary: - Missing "notification events" leads to missed telegrams
+ Add notification sound when Telegram in foreground, too
Changed in telegram-app:
status: New → Triaged
importance: Undecided → Medium
tags: added: v2
removed: notification
Revision history for this message
Ilonka (ilonka-o) wrote :

Additional information: when Telegram is not the app in foreground when screenlock appears, notification works correct.

Same described issue on BQ4.5 with 15.04 r26

Revision history for this message
SB (emehntehtt) wrote :

This is a rather critical issue leading to a lot of missed messages, I hope the developers will be able to fix it soon, sound and indicator notifications should appear at all times regardless whether Telegram is opened but screen locked, opened with screen unlocked or Telegram "closed".

Revision history for this message
Michał Karnicki (karni) wrote :

Cerberus,
You probably mean this platform bug (which is indeed critical)
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1507510

What jtd meant was the app should also make sound when it's in foreground (even with phone unlocked), so it's easier to notice a new message.

Revision history for this message
SB (emehntehtt) wrote :

Thanks I will add myself to the affected users list on that bug report.

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