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Date: Fri, 2 Jan 2009 17:30:19 -0700
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Subject: Testing again ...
Date: Fri, 2 Jan 2009 17:30:14 -0700
Message-ID:
<email address hidden>
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Thread-Topic: Testing again ...
Thread-Index: AcltOnHw3Ap2AqO2THOztS5NQcyECg==
From: "Kathy Gee" <email address hidden>
To: <email address hidden>


--9B095B5ADSN=_01C95EF341F02D58001CDAB2VS10.EXCHPROD.US--

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
Jennifer Redman
Sent: Monday, January 05, 2009 10:20 AM
To: Kathy Gee
Subject: Re: [Bug 305330] Re: Result is: [ ] - after several test
messages toa list

Is there anyway you can post in the full-headers for the message?  I'd
like
to see where the message was rejected.  Probably under View, Full
Headers or
something similar in Outlook.

Thanks,
Jen

On Mon, Jan 5, 2009 at 9:47 AM, Kathy Gee <email address hidden> wrote:

> 1/5/09 (Kathy) - I'm not sure if this should be considered a new
problem
> or the same.  This test was performed on the ABIWT system.  Tests were
> successful when posting new or replying to an existing post on
accounts
> from yahoo and hotmail.  However, I received following error message
> when using my Outlook Exchange account.  I had one of the other ABI
> staff test and she got the same error message:
>
> Your message did not reach some or all of the intended recipients.
>
>      Subject:  Testing again ...
>      Sent:     1/2/2009 4:30 PM
>
> The following recipient(s) could not be reached:
>
>      <email address hidden> <kathy-dlist%<email address hidden>> on
1/2/2009
> 4:30 PM
>            The e-mail account does not exist at the organization this
> message was sent to.  Check the e-mail address, or contact the
recipient
> directly to find out the correct address.
>            <VS10.EXCHPROD.USA.NET #5.1.1>
>
> --
> Result is: [ ]  - after several test messages to a list
> https://bugs.launchpad.net/bugs/305330
> You received this bug notification because you are a direct subscriber
> of the bug.
>

-- 
Result is: [ ]  - after several test messages to a list
https://bugs.launchpad.net/bugs/305330
You received this bug notification because you are subscribed to
Systers-mailman.

Status in Systers Mailman Distribution: Confirmed
Status in Systers-mailman Series: development: Fix Committed

Bug description:
Verification by Jen:

1 - Postfix is definitely accepting the message (/var/log/mail.log)
2 - There is no problem sending outgoing messages from sheinvents to
members on a specific list:

/usr/local/mailman/bin/list_members

from you here you can do a:

mail <address at blah> 

3 - This is definitely not a network latency issue

4 - Tail of logs/info shows when new post is received:

Dec 04 15:09:56 2008 (11322)    Result is: []
Dec 04 15:09:56 2008 (11322) msg['Subject'] = /Will this get logged?/
Dec 04 15:09:56 2008 (11322) post_addr_with_subject =
<email address hidden>
Dec 04 15:09:56 2008 (11322) footer-text = /

To subscribe to this conversation, send email to
<email address hidden> or visit
<http://sheinvents.com/mailman/options/dlist-test?override=19&preference
=1>
To contribute to this conversation, use your mailer's reply-all or
reply-group command or send your message to
<email address hidden>
To start a new conversation, send email to
<email address hidden>
To unsubscribe entirely from dlist-test, send email to
<email address hidden> with subject unsubscribe./
Dec 04 15:09:56 2008 (11322)    Result is: []

5 - Mailman queue timestamps are being incremented for outgoing posts

qfiles/dlist, in, out, archive

6 -  When a member is added to the list, the first post from the new
user appears as in logs/info as:

Dec 04 15:28:21 2008 (28177) DlistUtils: Making SQL query 'SELECT
COUNT(*) FROM subscriber WHERE <email address hidden>''
Dec 04 15:28:22 2008 (28177) DlistUtils: query succeeded
Dec 04 15:28:22 2008 (28177) DlistUtils: Making SQL query 'INSERT INTO
subscriber (mailman_key, preference, deleted, format, suppress)
VALUES ('<email address hidden>', 1, FALSE, 1, 0)'
Dec 04 15:28:22 2008 (28177) DlistUtils: query succeeded
Dec 04 15:28:22 2008 (28177) Result of query is /None/

Additionally, I received a bounced message when trying to post:

This is the mail system at host mango.buunabet.com.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

                   The mail system

<email address hidden>: host sheinvents.com[69.55.236.154]
said: 550
    5.1.1 <email address hidden>: Recipient address rejected:
User
    unknown in local recipient table (in reply to RCPT TO command)

Reporting-MTA: dns; mango.buunabet.com
X-Postfix-Queue-ID: C069512206
X-Postfix-Sender: rfc822; <email address hidden>
Arrival-Date: Thu,  4 Dec 2008 15:30:05 -0800 (PST)

Final-Recipient: rfc822; <email address hidden>
Action: failed
Status: 5.1.1
Remote-MTA: dns; sheinvents.com
Diagnostic-Code: smtp; 550 5.1.1 <email address hidden>:
Recipient
    address rejected: User unknown in local recipient table

7. Fixed a permissions problem with Handlers/Dlist.pyc - changed from
660 to 664 and I received the post to my newly subscribed address.

8. Bounced message although post seems to have gone through:

Your message was rejected because it was sent to an invalid address.  If
you want to add a message to an existing conversation,send it to
<email address hidden>, replacing 'conversation' with
the name of the existing conversation.  If you want to start a new
conversation on dlist-test, send your message to
<email address hidden>

Subject:
Re: [Dlist-test] Please let me know if anyone receives
From:
Jennifer Redman <email address hidden>
Date:
Thu, 04 Dec 2008 16:27:07 -0800
CC:
<email address hidden>
Return-Path:
<email address hidden>
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<email address hidden>
Delivered-To:
<email address hidden>
Received:
from mango.buunabet.com (mango.buunabet.com [198.145.64.178]) by
sheinvents.com (Postfix) with ESMTP id 9DA2510210116 for
<email address hidden>; Thu, 4 Dec 2008 16:27:10 -0800
(PST)
Received:
by mango.buunabet.com (Postfix, from userid 58) id D31C61226B; Thu, 4
Dec 2008 16:27:09 -0800 (PST)
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SpamAssassin 3.2.5 (2008-06-10) on mango.buunabet.com
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from pineapple.groveronline.com (gateway.groveronline.com
[216.99.210.242]) (using TLSv1 with cipher DHE-RSA-AES256-SHA (256/256
bits)) (No client certificate requested) by mango.buunabet.com (Postfix)
with ESMTPSA id ACDA81142B; Thu, 4 Dec 2008 16:27:07 -0800 (PST)
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<email address hidden>
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Wonder if I can reply to this message

#####

This bug is based on this email from Robin:

I have been testing things with robin-test for the last couple of days.
I used my work email (<email address hidden>) and my home email
(<email address hidden>) as the two members and things worked well (not like
kathy-test which wasn't sending any mail).  Kathy joined with 2 email
addresses (hotmail and yahoo) today.  I asked a syster to join this list
and send mail to it, to test out the garblings.  The mail went to both
of kathy's emails but to neither of mine.  I have since tried sending
from each email separately to make sure they both are impacted, and it's
now been 4 hours since the last one was sent, so I'm pretty sure that
it's not coming through (I'll send mail in the morning if it's really
just slowness, but the first one was sent at 11am this morning, so this
seems waaay too long.)

My guess is that this is related to the problem with kathy-test where
the recipient list retrieved from the database was nil.  I have no idea
what is going on, but this seems like a serious problem, and certainly
impacts anything we do about testing sent and received mail.  If folks
can try to track this down while I am gone, this would be a big help.
There is a message in the info log that represents the set of recipients
for the message -- here is an example for a message sent out today
(Tuesday) -- and those are the recipients who actually got this message

'Dec 02 12:41:14 2008 (11322)    Result is: ['<email address hidden>',
'<email address hidden>']

I have a guess that this has to do with the code that does the
"suppress", which is whether you get all the messages or just the first
in each thread.  My guess is that it is either being written or read
incorrectly, but that's just a guess.

Yes, you can solve it by creating a new list, but at some point, I
believe it will go back into this mode again, and I wouldn't trust the
tests you've run because once we fix it, the fix might mess other things
up.